Brittany Parker

• Developed and maintained relationships with clients to ensure customer satisfaction
• Assisted customers in selecting the right life insurance coverage for their needs
• Conducted market research to identify potential new products and services
• Provided personalized service to clients by phone, email, or in-person meetings
• Negotiated terms of policy with clients to ensure maximum benefit for both parties
• Analyzed client portfolios to determine best investment opportunities
• Maintained records of client information, including policies and payment history
• Educated clients on various types of life insurance policies available in the market
• Resolved customer issues in a timely manner while providing excellent customer service
• Prepared quotes for prospective customers based on their individual needs
• Reviewed existing contracts to make sure they are compliant with state regulations
• Evaluated current financial situation of clients before recommending any policy changes
• Participated in team meetings to discuss strategies for increasing sales performance
• Performed administrative tasks such as filing paperwork or updating databases
• Communicated with clients to understand needs and identify best policies for each case
• Calculated premiums and established payment methods
• Sold life insurance policies via telephone and assisted other agents with underwriting
• Contacted prospective customers to present information and explain available services
• Exceeded company sales goals for new policies
• Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families
• Sought out new clients and developed clientele by networking to find new customers
• Calculated premiums and established payment methods, receiving customer payments and issuing receipts

•Handled cash and credit card transactions and balanced cash drawer at the end of each shift.

•Worked as part of a team to keep the dining room clean and organized during business hours.

•Juggled multiple tasks at a time such as taking orders, delivering food, and cleaning tables.

•I frequently recommend specialty dishes as part of an upselling strategy

•Trained new servers on customer service, cash handling, and menu knowledge

•Contributed to the team by completing side work and other tasks as needed.

•Developed a regular customer base which increased sales during my shift.

•Provided excellent table service to customers. Collaborated with the kitchen team to streamline order processes

•Responsible for taking food and beverage orders and checking for accuracy before delivering them to the customer in a timely manner.

•Exhibited a depth of menu knowledge to answer questions related to specific dietary needs, preferences, and food allergies.

•Developed the ability to remain calm working in a stressful, fast-paced environment.

•Learned to follow all safety procedures for the food industry around personal and food hygiene, fire risks, and proper cleaning procedures to ensure a safe work environment.

•Checked on customers throughout their meal to ensure satisfaction, and addressed any concerns or complaints promptly and professionally.