Brittany Parker
Town Creek
Summary
Motivated professional skilled in delivering outstanding customer service and collaborating with team members. Experienced in cash handling and maintaining accurate records, ready to support operational excellence and foster positive client relationships.
Overview
2
2
years of professional experience
2011
2011
years of post-secondary education
Work History
Bank Teller
BBVA Compass
Decatur
02.2011 - 05.2011
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer balance throughout the shift.
- Promoted bank products and services to enhance customer experience.
- Collaborated with team members to ensure smooth operations.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Maintained confidentiality of bank records, transactions and customer information.
Retail Sales Associate
Cellaris
Decatur
06.2010 - 11.2010
- Assisted customers with product selection and provided detailed information.
- Maintained clean and organized sales floor to enhance customer experience.
- Processed sales transactions accurately using point-of-sale system.
- Stocked merchandise on shelves and ensured proper product placement.
- Collaborated with team members to achieve daily sales goals effectively.
- Assisted customers with finding the right product for their needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Food Service Worker
Cardinal Drive In
Moulton
07.2009 - 06.2010
- Prepared and served food items following safety and sanitation guidelines.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness of dining area and food preparation stations.
- Supported training of new staff on processes and best practices in food service.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Maintained professional demeanor during interactions with customers and co-workers.
- Received food orders from individuals and explained offerings.
- Prepared beverages such as coffee, tea, soda.
- Organized take-out orders for customers who requested them.
Education
Lawrence County High School
Moulton, AlabamaSome College (No Degree) -
Calhoun Community College
Tanner, ALSkills
- Cash handling
- Transaction processing
- Customer account management
- Point-of-sale operation
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Organizational skills
- Patience and empathy
- Clear communication
- Multitasking and organization
- Decision-making
- Professionalism and courtesy
- Confidentiality awareness
- Relationship building
References
References available upon request.
About Me
I have been married to my husband, Chanse, for 15 years. I worked until we started our family. Our goal was for me to be a stay at home mother, and that’s what I have done. It has been a huge blessing and I have enjoyed every second of it. I have four children, all girls. Their names are Annalee, Abby, Kaitlyn and Keely. Our youngest daughter passed away in 2020. She was special needs and needed around the clock care that my husband and I provided. She was born premature and due to her prematurity, she had developmental delays, a tracheotomy and a g-tube, in which I was responsible for keeping both cleaned and changed. She received therapy all of her life, and I was very involved in all of her therapies.
I am very involved in my children’s lives and I love nothing more than to be a mother. But, as my girls grow, and they don’t need me at home as often anymore, I have decided to go back to work. I have always had a desire to be involved with working with children. It is fulfilling to see a child learn something new and master new skills.
Timeline
Bank Teller
BBVA Compass
02.2011 - 05.2011
Retail Sales Associate
Cellaris
06.2010 - 11.2010
Food Service Worker
Cardinal Drive In
07.2009 - 06.2010
Lawrence County High School
Some College (No Degree) -
Calhoun Community College