Brittany Parker
Freeport
Summary
Aspiring Human Resource Specialist leveraging extensive clerical expertise, strong office background, and advanced Microsoft Office proficiency to enhance organizational success.
Overview
9
9
years of professional experience
Work History
Front Desk Coordinator
Gulf Coast Facial and Oral Surgery
Fort Walton Beach
12.2024 - Current
- Greet and check in patients, verify insurance, and ensure completion of medical forms and surgical consents.
- Schedule consultations and surgical procedures; manage provider calendars for efficiency.
- Handle multi-line phone system, directing calls and assisting with patient inquiries.
- Maintain EHR records in accordance with HIPAA guidelines.
- Coordinate pre- and post-op patient care instructions and follow-up calls.
- Collaborate with clinical team to ensure smooth patient flow and front/back-office communication.
- Perform administrative tasks including scanning, filing, mail distribution, and inventory tracking.
Settlement Administrative Assistant
Kenneth S. Nugent, Attorneys at Law
Macon
09.2022 - Current
- Assist attorney with the settlement and closing process.
- Review and adjust provider bills and balances.
- Handle client communications regarding case updates and settlement status.
- Prepare deposits, distribute and send daily mail.
Dental Receptionist / Insurance Coordinator
Providence Dental Spa
Macon
08.2021 - 09.2022
- Greeted patients and verified dental insurance coverage.
- Entered insurance claims, payments, and scheduled/rescheduled appointments.
- Maintained clean and welcoming reception and restroom areas.
- Utilized Eaglesoft dental software for patient and insurance data management.
Administrative Assistant / Accounts Payable Specialist
Reeves Construction Company
Macon
09.2019 - 08.2021
- Entered vendor invoices, processed service work orders, and managed time entries for payroll.
- Answered and transferred calls via multi-line phone system.
- Created and maintained inventory summaries and reports.
- Used JDE software for all Accounts Payable tasks.
Administrative Assistant
Larry Cowart State Farm
Macon
07.2017 - 09.2019
- Greeted customers, processed insurance payments, and created Excel payment reports.
- Ordered office supplies and maintained organized filing systems.
Customer Service Associate
GEICO
Macon
11.2016 - 07.2017
- Worked in a call center environment handling high-volume customer service interactions.
- Resolved issues efficiently and exceeded performance goals.
Education
Bachelors - Human Resources Management
Southern New Hampshire University
05.2026
High School Diploma -
Jones County High School
05.2014
Skills
- Proficient in Microsoft Office Suite
- Excellent verbal communication
- Excellent written communication
- Strong attention to detail
- Data accuracy
- Exceptional customer service
- Interpersonal skills
- Easily adaptable to new systems
- Experienced with multi-line phone systems
Timeline
Front Desk Coordinator
Gulf Coast Facial and Oral Surgery
12.2024 - Current
Settlement Administrative Assistant
Kenneth S. Nugent, Attorneys at Law
09.2022 - Current
Dental Receptionist / Insurance Coordinator
Providence Dental Spa
08.2021 - 09.2022
Administrative Assistant / Accounts Payable Specialist
Reeves Construction Company
09.2019 - 08.2021
Administrative Assistant
Larry Cowart State Farm
07.2017 - 09.2019
Customer Service Associate
GEICO
11.2016 - 07.2017
Bachelors - Human Resources Management
Southern New Hampshire University
High School Diploma -
Jones County High School