BRITTANY PAS
1969 Ossie St. Lakeside,Arizona
Summary
Experienced professional Registered Nurse bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Experienced in conducting telephone analysis of symptoms to facilitate appropriate patient care. Strong knowledge of medical terminology, anatomy, physiology, and pathophysiology. Continually maintained positive attitude in emergent, stressful situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Remote Triage Nurse
Neuropsychiatric Hospital
Phoenix , AZ
02.2024 - Current
- Identified symptoms, gathered medical history, and documented patient information accurately.
- Educated staff members on triage protocols and best practices for managing acutely ill patients.
- Interviewed physicians, pharmacists, and other healthcare providers regarding prior authorization requests for medications or services.
- Participated in audits and quality assurance activities related to insurance verification.
- Performed insurance verification, pre-certification and pre-authorization.
- Interpreted benefit plans, medical necessity criteria, policy language, and state regulations for proper utilization of services covered under a health plan.
- Communicated with case managers and other healthcare professionals regarding patient care plans and outcomes.
- Assessed the appropriateness of requesting provider's treatment plans based on clinical review criteria set forth by the payer or regulatory bodies.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
Registered Nurse
ChangePoint Integrated Health
08.2023 - 07.2025
- Assure quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and hospital or regulatory standards
- Check patient medical records, looking for any aberration or oversight in care
- Review and analyze the treatments patients have received In an effort to ensure they are both effective and cost-efficient
- Educate patients on the benefits and restrictions of their private healthcare providers, as well as Medicare and Medicaid
- Maintain continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs
- Maintain a cooperative relationship among heath care teams by communicating information and participating in team problem-solving methods
- Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients and families
Registered Nurse
Lovelace Womens Hospital
05.2022 - 08.2023
- Assure quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and hospital or regulatory standards
- Maintain continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs
- Maintain a cooperative relationship among heath care teams by communicating information and participating in team problem-solving methods
- Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients and families
Registered Nurse
Haven Behavioral Hospital
05.2022 - 08.2023
- Completed intake assessments to determine level of care needed; developed and implemented individual short- and long-term psychiatric treatment plans for adolescents, adults and geriatric populations
- Treated patients with substance abuse/addiction disorders, mood disorders, depressive disorders, psychotic disorders, attention deficit disorders, eating disorders, dementia and behavioral disorders
- Monitored patients' mental and emotional condition; frequently assessed potential safety concerns and provided companion and personal care services
- Using therapeutic communication to maximize positive patient outcomes
Nurse Extern
Lovelace Womens Hospital
02.2022 - 05.2022
- Showed efficient use of clinical approaches to ensure patient safety
- Assisted with patient care tasks such as recording patient behavior, monitoring vitals, and collecting patient health histories under the direct supervision of a registered nurse
- Prepared medications and performed nursing procedures under observation of a RN
- Provided primary nursing care for Medical/Surgical patients, ICU patients, and ER patients under the supervision of a RN
Behavioral Health Technician
Haven Behavioral Hospital
10.2017 - 05.2022
- Provide basic care to mental health patients-preformed basic patient assessment and recorded on chart-ensure safety and security of mental health patients
- Work with patients challenged with substance abuse dependencies and mental health diagnoses in both medical detoxification center and rehabilitation residences
- Observe and document relevant information regarding patient's activities and participation in crisis intervention situations
- Check clients every 15 minutes, providing direct patient care, guidance and positive role modeling
- When floated to the inpatient/outpatient (IOP) and/or medical records, responsibilities included: Establish and maintain methods of ensuring the medical necessity and appropriateness of hospital admission
- Coordinate and preform onsite data collection and data entry
- Utilize specific database and maintain updated clinical information daily per audit criteria
- Collect patient information, issue medical files, and process patient admissions
- Updating existing records
Advanced Project Assistant
The University of New Mexico
07.2016 - 07.2019
- Completed special projects that included developing a step-by-step procedures manual to facilitate the efficient and consistent execution of enrollment management processes
- Created PowerPoint presentations for client benefit ad corresponded with clients about the benefits on school enrollment
- Participated in college calling campaigns to ensure effective communication and proper information given out about enrollment
- Participated in events to promote and motivated students to register for classes and/or continue education
Education
MASTER OF SCIENCE - NURSE PRACTITIONER
UNIVERSITY OF PHOENIX
Phoenix, AZ06-2026
BACHELOR OF SCIENCE - NURSING
BROOKLINE UNIVERSITY
12.2021
BACHELOR OF ARTS - PSYCHOLOGY
THE UNIVERSITY OF NEW MEXICO
07.2019
Skills
- Effective communication
- Emergency response
- Team leader
- Task-oriented
- Patient safety
- Integrity
- Strong work ethic
- Effective team management
- Organized
- Ability to perform under stress and in stressful environments
- Pursuit of learning
- Healthcare ethics
- Psychiatric nursing
- Telephone triage
Certification
- REGISTERED NURSE | New Mexico 68158 Multistate |
- CPR, AMERICAN RED CROSS, 12/19/2026
Languages
English
Full Professional
References
References available upon request.
Timeline
Remote Triage Nurse
Neuropsychiatric Hospital
02.2024 - Current
Registered Nurse
ChangePoint Integrated Health
08.2023 - 07.2025
Registered Nurse
Lovelace Womens Hospital
05.2022 - 08.2023
Registered Nurse
Haven Behavioral Hospital
05.2022 - 08.2023
Nurse Extern
Lovelace Womens Hospital
02.2022 - 05.2022
Behavioral Health Technician
Haven Behavioral Hospital
10.2017 - 05.2022
Advanced Project Assistant
The University of New Mexico
07.2016 - 07.2019
MASTER OF SCIENCE - NURSE PRACTITIONER
UNIVERSITY OF PHOENIX
BACHELOR OF SCIENCE - NURSING
BROOKLINE UNIVERSITY
BACHELOR OF ARTS - PSYCHOLOGY
THE UNIVERSITY OF NEW MEXICO
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