Brittany Pasquinelli

Corporate Customer Service & Accounting Specialist

Marc Glassman Inc.

03.2011 - Current

Supported daily accounting functions, ensuring accurate record-keeping and data entry.
Assisted in preparing financial reports and statements, contributing to overall accuracy.
Managed vendor invoices, processing payments in a timely manner to maintain good relationships.
Collaborated with team members to streamline reconciliation processes for improved efficiency.
Input financial data and produced reports using ECRS.
Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
Coached, trained, and delegated tasks to 30+ team members to meet specific department goals.
Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
Contributed to the development of new policies procedures as part of ongoing efforts to enhance operational efficiency.
Managed store operations and customer service for a busy retail chain as a Store Manager, Assisant Store Manager, and Customer Service Manager.
Balanced payroll, prepared detailed weekly, monthly, and yearly budgets.
Oversee all cash office operations, counting register tills, balancing daily, weekly, monthly paperwork, protect company assets by minimizing or reporting loss through error, damage, or theft.
Managed, trained, and scheduled staff across multiple departments, optimizing workflow and job performance.
Resolved all customer/employee complaints and incident reports.
Managed all employee onboarding, annual safety training, hazard communication, and compliance (OSHA,SDS).
Responsible for annual performance reviews, wage increases, including hourly staff as well as management personnel.