Brittany Passo
Levittown
Summary
Dynamic professional with extensive experience in healthcare and customer service, notably at Mount Sinai South Nassau. Proven ability in HIPAA compliance and documentation, coupled with strong interpersonal skills. Successfully enhanced communication and operational efficiency, ensuring patient satisfaction and safety in fast-paced environments. Committed to fostering positive relationships and team collaboration.
Overview
10
10
years of professional experience
Work History
Unit Clerk
Mount Sinai South Nassau
06.2023 - Current
- Performed a variety of administrative and clerical duties in a fast-paced healthcare environment.
- Answered phones, directed calls, and took detailed messages to support smooth communication across departments.
- Greeted and assisted patients, families, and visitors with professionalism and empathy.
- Scheduled patient appointments, tests, and procedures using electronic health record (EHR) systems.
- Filed, scanned, and managed medical documentation, maintaining confidentiality and ensuring compliance with HIPAA regulations.
- Notified staff of patient admissions, transfers, and discharges, ensuring timely updates and accurate records.
- Ordered and maintained unit supplies, ensuring adequate inventory for daily operations and clinical needs.
Daycare Teacher's Assistant
Precious Kids Country
02.2020 - 05.2023
- Distributed meals, snacks, and refreshments for children, ensuring adherence to dietary needs and restrictions.
- Cared for up to 12 children aged 1-4, ensuring a safe, nurturing, and engaging environment.
- Maintained open communication with parents regarding children's needs, development, and daily activities.
- Assisted the lead teacher in planning and implementing age-appropriate educational activities, promoting cognitive and social development.
- Fostered positive relationships with children, ensuring a calm and structured routine.
- Trained new staff on classroom protocols and best practices for child engagement.
- Provided assistance to special needs students as needed for their successful integration into the daycare setting.
Front End Manager
ShopRite
02.2016 - 05.2023
- Supervised daily front-end operations, ensuring exceptional customer service and satisfaction.
- Trained and mentored staff on operational procedures and best practices for efficiency.
- Implemented process improvements to streamline checkout procedures, reducing wait times.
- Developed employee schedules to optimize coverage during peak hours, enhancing workflow.
- Monitored cash drawers in 25 checkout stations to verify adequate cash supply.
Education
Associate of Science -
Nassau Community College
Garden City, NY06-2020
Skills
- HIPAA compliance
- Preparing charts
- Scheduling follow-up appointments
- Documentation skills
- Supply restocking
- Customer service
- Staff supervision
- Safety and supervision
Timeline
Unit Clerk
Mount Sinai South Nassau
06.2023 - Current
Daycare Teacher's Assistant
Precious Kids Country
02.2020 - 05.2023
Front End Manager
ShopRite
02.2016 - 05.2023
Associate of Science -
Nassau Community College
Similar Profiles
Kaitlin ReateguiKaitlin Reategui
Registered Nurse - Emergency Department at Mount Sinai South NassauRegistered Nurse - Emergency Department at Mount Sinai South Nassau
LYGIA DSA, M.D.LYGIA DSA, M.D.
Physician at Mount Sinai South Nassau hospitalPhysician at Mount Sinai South Nassau hospital
Jasmine JeanJasmine Jean
Communications Service Representative at Mount Sinai South NassauCommunications Service Representative at Mount Sinai South Nassau
Anthony NiemAnthony Niem
Babysitter at Family Friends And NeighborsBabysitter at Family Friends And Neighbors
Nina HolowchakNina Holowchak
Rita's Treat Team Member/Shift Lead at Rita's Italian Ice & Frozen CustardRita's Treat Team Member/Shift Lead at Rita's Italian Ice & Frozen Custard