Brittany Paz
Long Beach,CA
Summary
Dynamic professional with extensive experience as a Behavioral Interventionist at Autism Spectrum Interventions, skilled in data collection and tracking. Proven ability to enhance customer satisfaction through effective problem-solving and bilingual communication. Adept at developing individualized treatment plans and training staff to optimize operations and foster positive relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavioral Interventionist
Autism Spectrum Interventions
Long Beach, CA
01.2024 - Current
- Employed verbal prompting, reinforcement, redirection, and consequences to teach appropriate behaviors.
- Maintained accurate records of student behavior, including incident reports and progress logs.
- Implemented crisis prevention and intervention strategies alongside individualized education plans.
- Established positive relationships with students through consistent support and promotion of independence.
Store Manager
Graf Tea & Coffee
Garden Grove, CA
10.2022 - 01.2024
- Developed menus and conducted R&D to enhance culinary offerings.
- Trained new employees while managing hiring, terminations, and performance reviews.
- Delegated tasks effectively to optimize staff productivity and operations.
- Addressed customer inquiries, concerns, and complaints to ensure satisfaction.
- Oversaw daily operations, store maintenance, and overall upkeep.
- Prepared work schedules and assigned specific responsibilities to staff members.
- Created promotional campaigns that increased sales figures significantly.
Shift Lead & Line Cook
The Kebab Shop
Cerritos, CA
09.2021 - 10.2023
- Ensured daily operations complied with sanitation, health, and safety standards.
- Managed timely and accurate catering order completion.
- Operated large-volume cooking equipment, including grills, deep-fat fryers, and griddles.
- Prepared specialty foods using efficient cooking methods.
- Restocked work areas to maintain operational efficiency.
- Assisted customers promptly with inquiries, orders, and complaints.
- Executed effective social media marketing strategies to maximize outreach.
Shift Lead & Custodian
AMC
Long Beach, CA
10.2018 - 04.2021
- Managed staff and assigned tasks to enhance operational efficiency.
- Executed thorough cleaning and disinfection of restrooms, drinking fountains, and toilets.
- Performed repairs and maintenance on cleaning equipment to ensure optimal functionality.
- Removed trash and debris for proper waste disposal in outside dumpsters.
- Cleaned various surfaces, including dispensers, tiles, walls, and mirrors, to maintain hygiene standards.
- Swept, scrubbed, mopped, waxed, and buffed floors for a polished appearance.
- Vacuumed carpets and power-washed areas to eliminate dirt and vandalism.
- Organized and stocked custodial supplies to improve accessibility and inventory management.
Assistant Store Manager
Little Caesars Pizza
Long Beach, CA
12.2015 - 10.2018
- Resolved customer complaints and processed refunds to enhance customer satisfaction.
- Maintained accurate records of goods ordered and received for efficient inventory management.
- Flexed into various roles to cover breaks and ensure operational continuity.
- Counted cash and completed bank deposits to maintain financial accuracy.
- Ensured a clean and organized work environment for optimal productivity.
- Developed strategies to increase customer loyalty and retention through targeted initiatives.
- Highlighted sales items and promotions, with adequate signage and displays.
- Analyzed market trends and customer feedback to align ordering processes with business needs.
Education
Diploma -
Wilson High School
Long Beach, CA06.2017
Skills
- Data collection and tracking
- Individualized treatment plans
- One-on-one support
- Bilingual communication
- Customer service and resolution
- Problem-solving skills
- Hiring and training
- Time management
- Store operations and management
Certification
- Food Handlers
- CPI Blue Card
References
References available upon request.
Timeline
Behavioral Interventionist
Autism Spectrum Interventions
01.2024 - Current
Store Manager
Graf Tea & Coffee
10.2022 - 01.2024
Shift Lead & Line Cook
The Kebab Shop
09.2021 - 10.2023
Shift Lead & Custodian
AMC
10.2018 - 04.2021
Assistant Store Manager
Little Caesars Pizza
12.2015 - 10.2018
Diploma -
Wilson High School
Similar Profiles
Ajani WellsAjani Wells
Behavior Technician at Autism Spectrum InterventionsBehavior Technician at Autism Spectrum Interventions
Tamiyah Brown-BoykinTamiyah Brown-Boykin
Direct Interventionist at Autism Spectrum InterventionsDirect Interventionist at Autism Spectrum Interventions
Destiny BecerraDestiny Becerra
Behavior Interventionists at Autism Spectrum InterventionsBehavior Interventionists at Autism Spectrum Interventions
Jason P GutierrezJason P Gutierrez
Senior Workforce Analyst at Telecommunications IndustrySenior Workforce Analyst at Telecommunications Industry
John TafoyaJohn Tafoya
Operations & Service Manager (Food Service & Sourc at Various Restaurant Brands, DeLucia's, Spaghettini, Tavern HouseOperations & Service Manager (Food Service & Sourc at Various Restaurant Brands, DeLucia's, Spaghettini, Tavern House