Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Pedersen

Northport

Summary

Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.

Experienced with coordinating office activities and managing administrative functions. Utilizes strategic planning and resource allocation to drive operational success. Knowledge of team leadership and process improvement to enhance productivity and efficiency.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

11
11
years of professional experience

Work History

Administrative Manager

SL Glass Specialties
01.2014 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Updated reports, managed accounts, and generated reports for company database.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
  • Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
  • Coordinated with IT department to upgrade software, resulting in improved data security and system performance.
  • Increased team productivity with introduction of flexible work schedules and remote working options.
  • Organized and updated databases, records and other information resources.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

CNA

Take Care Health
04.2022 - 03.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Delivered high-quality care to patients in hospital facility.

Education

High School Diploma -

North Port High
North Port
05-2014

Skills

  • Office administration
  • Organization and multitasking
  • Office management
  • Staff management
  • Critical thinking
  • Relationship building
  • Accounting procedures
  • Customer service management
  • Administrative support
  • Scheduling and calendar management
  • Business administration
  • Organizational leadership
  • Event coordination
  • HR support
  • Workflow planning
  • Meeting coordination
  • Team collaboration
  • Account reconciliation
  • Recordkeeping and reporting
  • Performance evaluations
  • Performance improvement
  • Budgeting and expense monitoring
  • Employee development
  • Scheduling
  • Strategic planning
  • Documentation and control
  • Schedule management
  • Hiring and training
  • Quality standards
  • Credit and collections
  • Human resources
  • Bookkeeping
  • Budget administration
  • Training and coaching
  • Data management
  • Database administration
  • Office supervision
  • Employee onboarding
  • Expense reporting
  • Travel arrangements
  • Records management
  • Quickbooks
  • Research
  • Policy and procedure modification
  • Payroll and budgeting
  • Technical support
  • Proposal writing
  • Contract negotiations
  • Verbal and written communication
  • Administrative improvement
  • Microsoft office
  • Attention to detail
  • Staff scheduling
  • Data entry
  • Training and orientation
  • Active listening
  • Goal setting
  • Policy management
  • Administrative background
  • Hiring and terminations
  • Electronic filing systems
  • Contract administration

Timeline

CNA

Take Care Health
04.2022 - 03.2025

Administrative Manager

SL Glass Specialties
01.2014 - Current

High School Diploma -

North Port High

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Brittany Pedersen