BRITTANY PERRY
Albany,Ohio
Summary
Versatile professional with a proven track record at Mama Renie's Restaurant, excelling in case management and fostering organizational excellence. Demonstrated ability to enhance client and customer satisfaction through effective communication and resource allocation. Skilled in creating positive environments and achieving significant outcomes by leveraging both hard and soft skills.
Overview
19
19
years of professional experience
Work History
Manager
Mama Renie's Restaurant
04.2006 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
School Bus Driver
Vinton County Local School District
09.2024 - 03.2025
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Administrative Case Manager, CDCA
Health Recovery Services
05.2014 - 10.2016
- Coordinated care plans for clients, supporting their overall well-being.
- Improved client outcomes by conducting comprehensive needs assessments.
- Developed individualized service plans to address specific client needs.
- Enhanced client satisfaction with dedicated support and coordination.
- Monitored client progress regularly to ensure achievement of goals.
- Facilitated access to community resources for enhanced client support.
- Collaborated with multidisciplinary teams for integrated service delivery.
Education
Associate of Applied Science - Social Services, Corrections And Criminal Justice
Hocking College
Nelsonville, OH12-2010
Skills
- Case management
- Documentation
- Organizational skills
- Service Linkage
- Identify Care Coordination Needs
- Policy adherence
- Resource allocation
Timeline
School Bus Driver
Vinton County Local School District
09.2024 - 03.2025
Administrative Case Manager, CDCA
Health Recovery Services
05.2014 - 10.2016
Manager
Mama Renie's Restaurant
04.2006 - Current
Associate of Applied Science - Social Services, Corrections And Criminal Justice
Hocking College
Similar Profiles
Saleh Ghazi SlaihemSaleh Ghazi Slaihem
Restaurant Manager at AlAsh'hal Fish Restaurant / Mama Recipe RestaurantRestaurant Manager at AlAsh'hal Fish Restaurant / Mama Recipe Restaurant
Savannah WellsSavannah Wells
Server at Mama Penn's RestaurantServer at Mama Penn's Restaurant
Emma SchwabeEmma Schwabe
Server at Mama Mias RestaurantServer at Mama Mias Restaurant