Brittany Persinger

Processed invoices, managed payroll, and entered job orders using SimpleVMS.

• Oversaw the procurement of essential supplies, negotiating favorable terms with vendors while maintaining quality standards.
• Developed comprehensive training materials for new employees, contributing to their successful onboarding experience.
• Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
• Assisted in the recruitment process by screening candidates, conducting interviews, and providing recommendations for hiring decisions based on qualifications and fit within the organization culture.
• Implemented process improvements that resulted in increased accuracy of record-keeping and documentation management.
• Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
• Recruited volunteers to assist with fundraising and community outreach.
• Facilitated seamless transitions during staff changes or reorganization efforts by effectively managing knowledge transfer processes between team members.
• Provided exceptional customer service, addressing client concerns promptly and professionally to maintain satisfaction levels.
• Contributed to organizational growth initiatives by proactively identifying areas for improvement and implementing data-driven solutions.
• Provided training and support to team members on site protocols and systems.

• Managed daily operations to ensure efficient service and adherence to quality standards.
• Trained and mentored staff on food safety protocols and customer service techniques.
• Implemented inventory management processes to reduce waste and improve stock accuracy.
• Coordinated staff scheduling to optimize labor costs while maintaining service levels.
• Ensured compliance with health regulations through regular inspections and staff training sessions.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
• Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.