Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Phillips

Baltimore,MD

Summary

Compassionate Patient Care Technician diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

6
6
years of professional experience

Work History

Clinical Technician

The Johns Hopkins Hospital
Baltimore, MD
06.2023 - Current

• Recorded patient conditions and vital signs before and after medical operations.

• Responded to bell or light signal calls to assist patients with needs.

• Notified senior staff of patient emergencies to optimize outcomes.

•Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.

• Documented patient intake and dietary requirements and aided with feeding and monitoring.

• Assisted with patient admissions, discharges and transfers.

• Promoted patient satisfaction by assisting with bathing, dressing and mobility.

•Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.

• Performed minor housekeeping tasks to keep patient areas clean and sanitized.

• Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Patient Care Technician

Johns Hopkins Bayview Medical Center
Baltimore, MD
11.2022 - 06.2023
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Assisted with patient admissions, discharges and transfers.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Promoted patient satisfaction by assisting with bathing, dressing and mobility.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Notified senior staff of patient emergencies to optimize outcomes.

Patient Service Representative

Advanced Radiology
Bel Air, MD
05.2018 - 02.2019

Greeted and Registered patients

  • Notified appropriate team member on patient arrival
  • Obtained proper insurance, patient information, collected signatures, and ensured accuracy and completion of necessary documentation.
  • Verified/ updated patient information to insure proper billing.
  • Answered/ transferred incoming calls.
  • Collected and logged all co-pays and fees.
  • Obtained proper authorization and identification prior to release of confidential medical records.
  • Scheduled, rescheduled or canceled new or current patients, confirmed appointments and notified staff of changes when necessary.
  • Provided helpful assistance by anticipating and responding to needs of patients and family members.
  • Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
  • Gives patients appropriate orientation for preparatory and safety protocols, and provides directions to facilities if needed.

Education

BLS, CPR & First Aid Training

Vision Allied Health Institute
Baltimore, Md
08.2022

Certified Nursing Assistant Training

Vision Allied Health Institute
Baltimore, MD
09.2022

PCT Course

Johns Hopkins Bayview Medical Center
Baltimore
02.2023

High School Diploma -

Randallstown High School
Randallstown, MD
05.2008

Skills

  • CPR/First Aid Certified
  • Punctual and Hardworking
  • Organized and Detail-Oriented
  • Vital signs & Patient Monitoring
  • Documentation & Charting
  • Verbal and Written Communication
  • Patient Care & Safety
  • Privacy/ HIPPA Regulations
  • Emotional and Social Support
  • Quick problem solver
  • Medical Terminology Knowledge
  • Activities of Daily Living ADL Support
  • Calm and Effective Under Pressure

Timeline

Clinical Technician

The Johns Hopkins Hospital
06.2023 - Current

Patient Care Technician

Johns Hopkins Bayview Medical Center
11.2022 - 06.2023

Patient Service Representative

Advanced Radiology
05.2018 - 02.2019

BLS, CPR & First Aid Training

Vision Allied Health Institute

Certified Nursing Assistant Training

Vision Allied Health Institute

PCT Course

Johns Hopkins Bayview Medical Center

High School Diploma -

Randallstown High School
Brittany Phillips