BRITTANY PHILLIPS
Oskaloosa
Summary
Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Overview
6
6
years of professional experience
Work History
Secretary 2
State of Iowa
01.2025 - Current
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Owner/Operator Residential Cleaner
Happy Home Cleaning
05.2021 - 03.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Procurement Assistant
Puris Foods
06.2020 - 06.2021
- Coordinated with finance department to reconcile invoices, ensuring accurate payment processing and timely resolution of discrepancies.
- Maintained accurate records of purchase orders, invoices, and inventory levels, supporting smooth business operations and effective financial management.
- Provided purchase information to support budget planning, expenditures and financial commitments.
- Maintained monthly procurement plan to support timely supply and delivery of quality supplies and equipment.
- Facilitated timely delivery of goods by closely monitoring orders and addressing any delays or discrepancies promptly.
Account Manager
State Farm
08.2019 - 05.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Education
Classes Towards A Bachelors Degree - Human Resources Management
William Penn University
Oskaloosa, IAAssociates - Business Arts
Indian Hills Community College
Ottumwa, IA02-2025
Diploma Program - undefined
Penn Foster College
07.2020
Skills
- Microsoft Office
- Maintains confidentiality
- Adaptive team player
- Telecommunication skills
- Regular multi-tasker
- Handles fast-paced work
- Strong organizational skills
- Time Management
- Meeting coordination
LANGUAGES
English
Timeline
Secretary 2
State of Iowa
01.2025 - Current
Owner/Operator Residential Cleaner
Happy Home Cleaning
05.2021 - 03.2025
Procurement Assistant
Puris Foods
06.2020 - 06.2021
Account Manager
State Farm
08.2019 - 05.2020
Diploma Program - undefined
Penn Foster College
Classes Towards A Bachelors Degree - Human Resources Management
William Penn University
Associates - Business Arts
Indian Hills Community College