Brittany Phillips

• Assisted customers in selecting products based on preferences and needs.
• Navigated store inventory systems to locate items efficiently
. • Provided exceptional customer service, enhancing shopping experience and satisfaction.
• Collaborated with team members to maintain organized merchandise displays.
• Managed online order fulfillment, ensuring timely and accurate pickups.
• Adapted quickly to changing product availability and customer requests.
• Monitored stock levels, reporting discrepancies to ensure product availability

• Kept data secure and followed proper procedure's for uploading and transmitting information.
• Keep accurate records of all collection activities
  Contact debtor's
• Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individual
• Answered, screened, and processed high volume of calls daily with call management system and web-based communication

• Led a team of door-to-door sales representatives promoting residential and commercial air solutions
• Oversaw daily sales operations, marketing campaigns, and inventory management to support field efforts
• Trained and coached new hires on sales scripts,objection handling, and customer engagement strategies
• Consistently exceeded weekly and monthly sales targets through team motivation dn hands-on leadership.
• Managed marketing materials, local promotions, and territory assignment to maximize coverage and visibility.
• Recognized for developing a high performing, customer-focused sales culture in a competitive environment.

• Consistently ranked as a top-performing B2B Sales
• Representative, exceeding sales quotas and earning recognition for outstanding results.
• Developed and maintained strop relationships with business clients, providing customized communication and cable services.
• Promoted to Sales trainer after demonstrating strong leadership and product knowledge: trained and mentored new representatives to improve sales effectiveness and professionalism
• Delivered engaging onboarding sessions and ongoing training focused on products features, CRM usage, and sales presentation techniques
• Collaborated with management to identify performance gaps,create training tools, and track progress toward team goals.