Brittany Phillis
Glenford,OH
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Pure Pressure Power Washing, LLC.
08.2017 - Current
- Managed scheduling and calendar coordination, enhancing organizational efficiency.
- Assisted with document preparation and data entry, ensuring accuracy and completeness of records.
- Handled incoming communications, directing inquiries to appropriate personnel for timely responses.
- Maintained filing systems, improving document retrieval processes for team members.
- Collaborated with colleagues on project-related tasks, fostering teamwork and communication.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of customers while minimizing errors in financial records.
Server/Bartender
Big Stan's Bar & Grill
11.2024 - 09.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, maintaining financial integrity during shifts.
- Implemented feedback mechanisms to improve service quality and dining experience for patrons.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Assisted in inventory management by monitoring stock levels and relaying that information to managers for ordering.
- Demonstrated strong multitasking skills by managing 10+ tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bank Teller
PNC Bank
01.2022 - 08.2022
- Processed 3customer transactions efficiently, ensuring accuracy and prompt service.
- Managed cash drawer, balancing funds at shift end to maintain financial integrity.
- Assisted customers with account inquiries, providing exceptional service and problem resolution.
- Promoted bank products and services, increasing customer engagement and satisfaction.
- Ensured compliance with banking regulations through meticulous attention to detail in documentation.
- Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
Veterinary Technician
Animal Care Clinic
04.2015 - 05.2017
- Administered vaccinations and medications to ensure optimal health of patients.
- Assisted 3 veterinarians in surgical procedures, providing critical support during operations.
- Monitored vital signs and performed diagnostic tests to evaluate animal health conditions.
- Educated pet owners on post-operative care and preventive health measures.
- Maintained accurate medical records and documentation for all patient interactions.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Veterinary Receptionist
Northfork Animal Clinic
01.2013 - 04.2015
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between clients and veterinary staff, ensuring accurate information exchange.
- Processed payments and handled insurance claims to streamline financial transactions.
- Maintained organized medical records, improving accessibility for veterinary team members.
- Provided compassionate customer service, addressing client inquiries and concerns effectively.
- Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
- Answered phone calls and messages for a 4 doctor veterinary facility, scheduling appointments, and handling patient inquiries.
Education
No Degree - Medical Assisting
Pickaway- Ross CTC
Chillicothe, OH05-2010
High School Diploma -
Southeastern High School
Chillicothe, OH05-2008
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Customer and client relations
- Scheduling
- Documentation and recordkeeping
- Invoice processing
Timeline
Server/Bartender
Big Stan's Bar & Grill
11.2024 - 09.2025
Bank Teller
PNC Bank
01.2022 - 08.2022
Administrative Assistant
Pure Pressure Power Washing, LLC.
08.2017 - Current
Veterinary Technician
Animal Care Clinic
04.2015 - 05.2017
Veterinary Receptionist
Northfork Animal Clinic
01.2013 - 04.2015
No Degree - Medical Assisting
Pickaway- Ross CTC
High School Diploma -
Southeastern High School
Similar Profiles
Nat WoodheadNat Woodhead
Joint Founder at Pure Pressure Power Washing, San Diego CAJoint Founder at Pure Pressure Power Washing, San Diego CA
Emmanuel GarciaEmmanuel Garcia
Business Owner at Higher Power Pressure Washing & Painting LLCBusiness Owner at Higher Power Pressure Washing & Painting LLC
Blake WarthenBlake Warthen
Business Owner at Pure Stream Power Washing, LLCBusiness Owner at Pure Stream Power Washing, LLC
Pam BevisPam Bevis
French Teacher/ Counselor at Fairfield Union Local SchoolsFrench Teacher/ Counselor at Fairfield Union Local Schools
HEATHER MURPHYHEATHER MURPHY
Manufacturing Team Leader at THK Manufacturing Of AmericaManufacturing Team Leader at THK Manufacturing Of America