BRITTANY PITTS
Bullville,NY
Summary
Versatile Healthcare professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft Word
Overview
15
15
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
White Plains Hospital
07.2023 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
EMERGENCY MEDICAL TECHNICIAN
Spring Hill Community Ambulance Corp
07.2018 - Current
- Provide medical treatment to patients in an emergency setting.
- Assess patients, obtain vital signs, document patient's medical history, medications and vitals.
- Gives report to RN in Emergency room.
- Assist Paramedics with advance life support.
Office Assistant
D&D Striping
01.2009 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Answered and managed incoming and outgoing calls while recording accurate messages
- Purchased and maintained office supplies.
Senior Medical Assistant
Bon Secours Medical Group
05.2022 - 04.2023
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
Patient Care Associate
Englewood Hospital Medical Center
06.2021 - 05.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Performed patient mobility services by turning, lifting, moving and repositioning patients.
- Assisted with patient transfers and ambulation.
- Maintained clean, safe and well-organized patient environment.
- Assist Patient and Family Members with discharge instructions
- Assist Family Members with Visiting Hours and Phone calls
- Answer Unit Phone and assist in secretary work
PATIENT CARE ASSOCIATE-MEDICAL/SURGICAL
ICU, Montefiore Nyack Hospital
06.2019 - 06.2021
- Work under the direct supervision of a registered nurse and assist with routine care such as positioning and turning the patient, obtaining specimens, CPR, first aid and checking vital signs and Blood Glucose levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Collaborated with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care.
- Assisted with patient transfers and ambulation.
- Monitored progress and documented patient health status changes to keep care team updated.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
RECEPTIONIST
Dr. James Kotorac
05.2014 - 06.2016
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Answer telephones and direct calls to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Customer Service Representative
Babies R Us
07.2010 - 09.2012
- Recommended products to customers, thoroughly explaining details.
- Provided primary customer support to internal and external customers.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Regularly exceeded daily sales and product add-on quotas.
- Provided information regarding charge accounts and loyalty programs.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Education
Bachelor of Science - Nursing
Dominican College of Blauvelt
Orangeburg, NY06.2026
Associate of Science - Criminal Justice
ROCKLAND COMMUNITY COLLEGE
Suffern, NY05.2017
High School Diploma - undefined
PEARL RIVER HIGH SCHOOL
Pearl River, NYSkills
- Decision Making
- Verbal and Written Communication
- Team Collaboration
- Problem Solving
- Time Management
- Task Prioritization
- Reporting and Documentation
- Detail Oriented
- Microsoft Office
- Customer Service
- Creative Thinking
- Organizational Effectiveness
- Medical Records Management
- Quickbooks
Accomplishments
- Awarded "Employee of the Quarter" in 2021 at Montefiore Nyack Hospital
- Earned "Lifesaving award " for administering CPR on multiple patients .
Certification
- First Aid/CPR Certified(Healthcare provider)
- New York EMT-B License - 6 years
- Volunteer Firefighter License - 13 Years
Timeline
Emergency Room Technician
White Plains Hospital
07.2023 - Current
Senior Medical Assistant
Bon Secours Medical Group
05.2022 - 04.2023
Patient Care Associate
Englewood Hospital Medical Center
06.2021 - 05.2022
PATIENT CARE ASSOCIATE-MEDICAL/SURGICAL
ICU, Montefiore Nyack Hospital
06.2019 - 06.2021
EMERGENCY MEDICAL TECHNICIAN
Spring Hill Community Ambulance Corp
07.2018 - Current
RECEPTIONIST
Dr. James Kotorac
05.2014 - 06.2016
Customer Service Representative
Babies R Us
07.2010 - 09.2012
Office Assistant
D&D Striping
01.2009 - Current
Bachelor of Science - Nursing
Dominican College of Blauvelt
Associate of Science - Criminal Justice
ROCKLAND COMMUNITY COLLEGE
High School Diploma - undefined
PEARL RIVER HIGH SCHOOL
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