Versatile Healthcare professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft Word
Overview
15
15
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
White Plains Hospital
07.2023 - Current
Assisted with resuscitation, CPR, and emergency airway procedures.
Quickly responded to codes and cardiac monitor alarms.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Safely transported patients by wheelchair, stretcher, or bed to other units.
Worked with nurses to assess patients and prepare for tests and procedures.
Measured and fit crutches and canes, instructing patients on proper use of support devices.
Maintained clean and sanitary environment in emergency department to meet hygiene measures.
Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Continuously monitored patients and reported changes to head nurses and physicians.
Assisted in preparation and maintenance of patient charts, documenting all care given.
Performed various administrative tasks by filing, copying and faxing documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Organized and maintained patient chart filing system to promote quick data finding for staff.
EMERGENCY MEDICAL TECHNICIAN
Spring Hill Community Ambulance Corp
07.2018 - Current
Provide medical treatment to patients in an emergency setting.
Assess patients, obtain vital signs, document patient's medical history, medications and vitals.
Gives report to RN in Emergency room.
Assist Paramedics with advance life support.
Office Assistant
D&D Striping
01.2009 - Current
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Maintained and updated office records, both digital and physical.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Answered and managed incoming and outgoing calls while recording accurate messages
Purchased and maintained office supplies.
Senior Medical Assistant
Bon Secours Medical Group
05.2022 - 04.2023
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Completed clinical procedures and gathered patient data for interpretation by physician.
Documented vital signs and health history for patients in clinic and hospital environments.
Obtained client medical history, medication information, symptoms, and allergies.
Called and faxed pharmacies to submit prescriptions and refills.
Patient Care Associate
Englewood Hospital Medical Center
06.2021 - 05.2022
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Performed patient mobility services by turning, lifting, moving and repositioning patients.
Assisted with patient transfers and ambulation.
Maintained clean, safe and well-organized patient environment.
Assist Patient and Family Members with discharge instructions
Assist Family Members with Visiting Hours and Phone calls
Answer Unit Phone and assist in secretary work
PATIENT CARE ASSOCIATE-MEDICAL/SURGICAL
ICU, Montefiore Nyack Hospital
06.2019 - 06.2021
Work under the direct supervision of a registered nurse and assist with routine care such as positioning and turning the patient, obtaining specimens, CPR, first aid and checking vital signs and Blood Glucose levels.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented residents' mental status, sleep and eating patterns in medical record books.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Updated documentation and reports detailing patient activities, care actions and hospital determinations.
Upheld confidentiality requirements and regulatory compliance guidelines.
Collaborated with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care.
Assisted with patient transfers and ambulation.
Monitored progress and documented patient health status changes to keep care team updated.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
RECEPTIONIST
Dr. James Kotorac
05.2014 - 06.2016
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Answer telephones and direct calls to appropriate staff.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Customer Service Representative
Babies R Us
07.2010 - 09.2012
Recommended products to customers, thoroughly explaining details.
Provided primary customer support to internal and external customers.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Regularly exceeded daily sales and product add-on quotas.
Provided information regarding charge accounts and loyalty programs.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Education
Bachelor of Science - Nursing
Dominican College of Blauvelt
Orangeburg, NY
06.2026
Associate of Science - Criminal Justice
ROCKLAND COMMUNITY COLLEGE
Suffern, NY
05.2017
High School Diploma - undefined
PEARL RIVER HIGH SCHOOL
Pearl River, NY
Skills
Decision Making
Verbal and Written Communication
Team Collaboration
Problem Solving
Time Management
Task Prioritization
Reporting and Documentation
Detail Oriented
Microsoft Office
Customer Service
Creative Thinking
Organizational Effectiveness
Medical Records Management
Quickbooks
Accomplishments
Awarded "Employee of the Quarter" in 2021 at Montefiore Nyack Hospital
Earned "Lifesaving award " for administering CPR on multiple patients .
Registered Nurse, Medical-Surgical/Oncology Unit at White Plains Hospital CenterRegistered Nurse, Medical-Surgical/Oncology Unit at White Plains Hospital Center