Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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BRITTANY PITTS

Bullville,NY

Summary

Versatile Healthcare professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft Word

Overview

15
15
years of professional experience
1
1
Certification

Work History

Emergency Room Technician

White Plains Hospital
07.2023 - Current
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Quickly responded to codes and cardiac monitor alarms.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Maintained clean and sanitary environment in emergency department to meet hygiene measures.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Assisted in preparation and maintenance of patient charts, documenting all care given.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

EMERGENCY MEDICAL TECHNICIAN

Spring Hill Community Ambulance Corp
07.2018 - Current
  • Provide medical treatment to patients in an emergency setting.
  • Assess patients, obtain vital signs, document patient's medical history, medications and vitals.
  • Gives report to RN in Emergency room.
  • Assist Paramedics with advance life support.

Office Assistant

D&D Striping
01.2009 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Purchased and maintained office supplies.

Senior Medical Assistant

Bon Secours Medical Group
05.2022 - 04.2023
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.

Patient Care Associate

Englewood Hospital Medical Center
06.2021 - 05.2022
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Performed patient mobility services by turning, lifting, moving and repositioning patients.
  • Assisted with patient transfers and ambulation.
  • Maintained clean, safe and well-organized patient environment.
  • Assist Patient and Family Members with discharge instructions
  • Assist Family Members with Visiting Hours and Phone calls
  • Answer Unit Phone and assist in secretary work

PATIENT CARE ASSOCIATE-MEDICAL/SURGICAL

ICU, Montefiore Nyack Hospital
06.2019 - 06.2021
  • Work under the direct supervision of a registered nurse and assist with routine care such as positioning and turning the patient, obtaining specimens, CPR, first aid and checking vital signs and Blood Glucose levels.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Updated documentation and reports detailing patient activities, care actions and hospital determinations.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Collaborated with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care.
  • Assisted with patient transfers and ambulation.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

RECEPTIONIST

Dr. James Kotorac
05.2014 - 06.2016
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Answer telephones and direct calls to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Customer Service Representative

Babies R Us
07.2010 - 09.2012
  • Recommended products to customers, thoroughly explaining details.
  • Provided primary customer support to internal and external customers.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Regularly exceeded daily sales and product add-on quotas.
  • Provided information regarding charge accounts and loyalty programs.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.

Education

Bachelor of Science - Nursing

Dominican College of Blauvelt
Orangeburg, NY
06.2026

Associate of Science - Criminal Justice

ROCKLAND COMMUNITY COLLEGE
Suffern, NY
05.2017

High School Diploma - undefined

PEARL RIVER HIGH SCHOOL
Pearl River, NY

Skills

  • Decision Making
  • Verbal and Written Communication
  • Team Collaboration
  • Problem Solving
  • Time Management
  • Task Prioritization
  • Reporting and Documentation
  • Detail Oriented
  • Microsoft Office
  • Customer Service
  • Creative Thinking
  • Organizational Effectiveness
  • Medical Records Management
  • Quickbooks

Accomplishments

  • Awarded "Employee of the Quarter" in 2021 at Montefiore Nyack Hospital
  • Earned "Lifesaving award " for administering CPR on multiple patients .

Certification

  • First Aid/CPR Certified(Healthcare provider)
  • New York EMT-B License - 6 years
  • Volunteer Firefighter License - 13 Years

Timeline

Emergency Room Technician

White Plains Hospital
07.2023 - Current

Senior Medical Assistant

Bon Secours Medical Group
05.2022 - 04.2023

Patient Care Associate

Englewood Hospital Medical Center
06.2021 - 05.2022

PATIENT CARE ASSOCIATE-MEDICAL/SURGICAL

ICU, Montefiore Nyack Hospital
06.2019 - 06.2021

EMERGENCY MEDICAL TECHNICIAN

Spring Hill Community Ambulance Corp
07.2018 - Current

RECEPTIONIST

Dr. James Kotorac
05.2014 - 06.2016

Customer Service Representative

Babies R Us
07.2010 - 09.2012

Office Assistant

D&D Striping
01.2009 - Current

Bachelor of Science - Nursing

Dominican College of Blauvelt

Associate of Science - Criminal Justice

ROCKLAND COMMUNITY COLLEGE

High School Diploma - undefined

PEARL RIVER HIGH SCHOOL
BRITTANY PITTS