Brittany Plater
Baltimore,MD
Summary
Cybersecurity student graduating with a Bachelor's degree seeking an entry-level position to apply academic knowledge and practical skills in cybersecurity. Eager to contribute to protecting organizational assets and mitigating cyber threats.
Overview
10
10
years of professional experience
Work History
Small Business Owner
Lux Blow Dry Studio
06.2020 - 03.2024
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Salon Manager
Haute Blow Dry Bar
10.2013 - 06.2020
- Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
- Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Streamlined appointment scheduling process with an easy-to-use software system, resulting in reduced wait times for clients.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.
- Collaborated with stylists to ensure high-quality services were provided consistently across all appointments.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Conducted regular meetings with employees to assess progress toward goals and address any areas needing improvement or further development.
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH12.2024
Skills
- Cryptography
- Network Security
- Problem-solving abilities
- Risk Assessment
- Attention to Detail
- Microsoft Hyper-V Server
- Data Security
- Wireshark software
- Scripting Languages
- DDoS prevention
- Network protocols
- Patch management
Timeline
Small Business Owner
Lux Blow Dry Studio
06.2020 - 03.2024
Salon Manager
Haute Blow Dry Bar
10.2013 - 06.2020
Bachelor of Science - Cybersecurity
Southern New Hampshire University
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