Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Price

Anderson,IN

Summary

Strong problem-solver and analytical thinker seeks administrative position to improve the workflow and processes in an office setting through the application of three years of administrative experience and excellent communication skills. Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

OFFICE MANAGER

LITTLE LADYBUG LEARNING CENTER
03.2020 - Current
  • Supports company operations by maintaining office systems and supervising staff
  • Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions
  • Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
  • Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments
  • Completes operational requirements by scheduling and assigning employees; following up on work results
  • Monitoring, and appraising job results
  • Contributes to team effort by accomplishing related results as needed.

ACTIVITY ASSISTANT

RAWLINS HOUSE
04.2020 - 02.2021
  • Planning and facilitating daily, weekly, and monthly events to encourage socialization, relaxation, and recreation
  • Implementing activities that accommodate those with special needs
  • Handling logistics to make the event possible, such as making phone calls, advertising, managing inventory and budgets, training and motivating volunteers or employees, and coordinating transportation
  • Observing participants at events gauge their enjoyment and obtain their feedback to improve events
  • Keeping records regarding event planning resources, participant interest, and other notable information, such as injuries or behavioral incidents
  • Reporting medical concerns or observations
  • Providing participants with instructions for the event
  • Ensuring that events are well-provisioned, the event staff is trained and prepared, and that the event takes place on time and within budget
  • Adhering to and enforcing all safety procedures.

CASHIER

HOOSIER PARK RACING & CASINO
10.2018 - 03.2020
  • Provides a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
  • Resolves customer issues and answers questions
  • Bags purchases if needed
  • Processes return transactions
  • Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register
  • Enters price changes by referring to price sheets and special sale bulletins
  • Discounts purchases by redeeming coupons
  • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
  • Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems
  • Balances cash drawer by counting cash at beginning and end of work shift
  • Provides pricing information by answering questions
  • Maintains checkout operations by following policies and procedures and reporting needed changes
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations
  • Contributes to team effort by accomplishing related results as needed.

HOME HEALTH AIDE

CJ'S ABUNDANT CARE
10.2016 - 03.2020
  • Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families
  • Monitors patient condition by observing physical and mental condition, intake and output, and exercise
  • Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands
  • Assists patients by providing personal services, such as bathing, dressing, and grooming
  • Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
  • Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient
  • Advises on nutrition, cleanliness, and housekeeping
  • Records patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions
  • Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards
  • Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.

Patient Access Representative

Ascension St Vincent Hospital
Anderson , IN
03.2024 - current
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Verified demographics and insurance information to register patients in computer system.
  • Assembled registration paperwork and placed identification bands on patient.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Explained various admission forms and policies, acquiring signatures for consent.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
  • Greeted patients and visitors in a courteous and professional manner.
  • Scanned documents into electronic medical records system.
  • Reviewed account receivables for accuracy prior to sending out statements.
  • Facilitated communication between patients, staff members, and third party payers.
  • Answered phones promptly in a professional manner.
  • Assisted with preparing daily cash reports for accounting department.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
  • Assisted with scheduling outpatient appointments.
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Created new patient accounts in EMR system as needed.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Actively participated in team meetings and training sessions.
  • Collaborated with other departments to ensure quality customer service was delivered.
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.

Education

High School Diploma -

CornerStone Christian Academy
Kentucky
01-2019

HOME HEALT AIDE CERTIFICATION -

CJ'S ABUNDANT CARE
01.2016

Skills

  • Strong problem-solver and analytical thinker seeks administrative position to improve the workflow and processes in an office setting through the application of three year of administrative experience and excellent communication skills
  • Insurance company knowledgeable
  • Customer Service
  • HIPAA Compliance
  • Pre-Admission Requests
  • Scheduling Diagnostic Procedures
  • Registration management
  • Multitasking and Organization
  • Appointment Scheduling
  • Insurance Verification
  • Registration and Admissions
  • Patient Education
  • Fee Collection
  • Phone and Email Etiquette
  • Patient Registration
  • Money Handling
  • Flexible Schedule

Timeline

Patient Access Representative

Ascension St Vincent Hospital
03.2024 - current

ACTIVITY ASSISTANT

RAWLINS HOUSE
04.2020 - 02.2021

OFFICE MANAGER

LITTLE LADYBUG LEARNING CENTER
03.2020 - Current

CASHIER

HOOSIER PARK RACING & CASINO
10.2018 - 03.2020

HOME HEALTH AIDE

CJ'S ABUNDANT CARE
10.2016 - 03.2020

High School Diploma -

CornerStone Christian Academy

HOME HEALT AIDE CERTIFICATION -

CJ'S ABUNDANT CARE

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Brittany Price