Brittany Pride
Meherrin,VA
Summary
Proficient in security protocols and incident reporting, ensuring a safe correctional environment. Committed to effective emergency response and risk assessment to maintain facility integrity. Dedicated security officer with experience in monitoring inmate behavior and conducting safety inspections. Skilled in training new officers and collaborating with staff to enhance security protocols and emergency response procedures. Results-driven security professional known for strong incident reporting and conflict resolution skills. Expertise in risk assessment and team collaboration ensures a secure and compliant correctional facility. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Sharp security guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in security procedures and surveillance. Carries out instructions effectively.
Overview
5
5
years of professional experience
Work History
Security Officer
Beaumont correctional center
Goochland, Virginia
03.2023 - Current
- Monitored inmate behavior to ensure compliance with facility regulations.
- Conducted regular inspections of cells and common areas for safety hazards.
- Assisted in the transportation of inmates to various locations within the facility.
- Reported incidents and maintained detailed logs for record-keeping purposes.
- Collaborated with staff to implement security protocols and emergency response procedures.
- Trained new officers on safety practices and operational procedures of the facility.
- Operated surveillance equipment to monitor activities throughout the correctional environment.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
TMA Driver
NaturChem
Farmville, Virginia
05.2022 - 12.2022
- Operated delivery vehicles to transport products safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Communicated effectively with dispatch to coordinate delivery schedules.
- Managed route planning to optimize delivery efficiency and minimize delays.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
Customer Service Representative
GCL Services
Anchorage, Alaska
01.2022 - 05.2022
- Assisted customers with inquiries and resolved issues efficiently.
- Provided product information and guidance to enhance customer satisfaction.
- Collaborated with team members to streamline communication processes.
- Processed orders and returns in accordance with company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Overnight Stocker
Walmart
Farmville, Virginia
01.2021 - 12.2021
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized inventory to maintain an efficient and orderly storage area.
- Assisted in unloading deliveries and placing items in designated locations.
- Monitored product expiration dates and removed outdated items from shelves.
- Maintained a clean and safe work environment following safety protocols.
- Collaborated with team members to optimize stocking procedures during shifts.
- Trained new staff on stocking techniques and company policies effectively.
- Communicated with management about inventory needs and stock levels.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Organized shelves, racks and bins to ensure product availability.
- Picked up boxes and related trash from sales floor.
- Received and stocked merchandise in a timely manner.
- Checked shelves in department to determine replenishment needs.
- Followed instructions to properly arrange merchandise items.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Assessed floor displays to restock merchandise.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Restocked shelves according to plan-o-grams set up by management team.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Maintained an orderly appearance at all times throughout the store.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Identified and quickly handled spill clean-up.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Updated pricing and sales signs to promote merchandise.
- Conducted price changes as needed, following established procedures.
- Responded quickly to emergency situations during night shifts.
Education
Associate of Science -
University of Phoenix
Tempe, AZSkills
- Security protocols
- Incident reporting
- Emergency response
- Risk assessment
- Team collaboration
- Conflict resolution
- Surveillance operations
- Weapons training
- Crisis management
- First aid and CPR certified
- Crisis intervention training
Timeline
Security Officer
Beaumont correctional center
03.2023 - Current
TMA Driver
NaturChem
05.2022 - 12.2022
Customer Service Representative
GCL Services
01.2022 - 05.2022
Overnight Stocker
Walmart
01.2021 - 12.2021
Associate of Science -
University of Phoenix
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