Brittany Radford
Ellenboro,NC
Summary
Experienced and dependable employee with a proven track record of efficiently completing tasks in various settings. Skilled in social work, management, data gathering and analyzing, and maintaining an organized and successful workspace. Policy-conscious with a strong work ethic and the ability to adapt to different situations. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
Work History
Rutherford County Department of Social Services Child Welfare
06.2019 - Current
- Receive reports of abuse/neglect/dependency regarding minor children
- Investigate/assess these reports to ensure child safety and well-being needs of the family
- Respond to immediate and emergent crisis regarding children/families
- Work with families on a personal level to develop plans ensuring child safety
- Direct client contact
- Linking family to appropriate resources based on needs
- Mentored and managed caseworkers engaged in addressing child abuse, negligence, or dependency issues.
- Maintained accurate records for all cases as required by state law or agency policy.
- Provided ongoing training and support to staff members ensuring up-to-date knowledge of laws, regulations, policies and procedures related to social services field.
- Monitored performance outcomes against established goals, objectives, standards and expectations.
Lincoln County Department of Social Services
05.2018 - 06.2019
- Receive reports of abuse/neglect/dependency regarding minor children
- Investigate/assess these reports to ensure child safety
- Respond to immediate and emergent crisis regarding children/families
- Work with families on a personal level to develop plans ensuring child safety
- Linking family to appropriate resources
- Assessing child needs/behaviors to ensure safety and link families to resources
- Execute documentation regarding client and child contact.
- Ensured compliance with all relevant laws, regulations, policies and procedures related to social services field.
Focused Observer, Caromont Regional Medical Center
01.2018 - 04.2018
- Provided thorough documentation of patient behaviors during one-on-one contact.
- Utilized effective communication skills to redirect patients in a positive manner
- Interacted effectively with medical professionals at all levels of healthcare team
- Developed knowledge about psychological illnesses (Alzheimer’s, schizophrenia, etc.)
- Effectively communicated and closely observed patients who were at risk of self-harm or harm to others
- Gained expertise in effectively maintaining and updating patient files through the use of medical databases.
Life Skills Advocate, Lighthouse Shelter
08.2017 - 12.2017
- Conducted intake and exit interviews for clients and their children
- Prepared and lead group sessions to teach and educate clients basic and difficult life skills
- Input client information into shelter database
- Experience working one-on-one with domestic violence and sexual assault victims
- Achieved proficiency in managing challenging client scenarios
- Successfully assisted individuals in distress as a crisis hotline worker for the abuse prevention council.
- Facilitated the acquisition of new skills for domestic violence victims, leading to their independent success.
Education
Bachelor of Science in Psychology -
Gardner-Webb University
Boiling Springs, NCAssociate of Arts -
Isothermal Community College
Forest City, NCSkills
- Policy analysis
- Patient Advocacy
- Family support and assistance
- Interviewing skills
- Proficient in microsoft
- Excellent Communication
- Written Communication
- Organizational Skills
- Task Prioritization
- Analytical Skills
- Data Analysis
Timeline
Rutherford County Department of Social Services Child Welfare
06.2019 - Current
Lincoln County Department of Social Services
05.2018 - 06.2019
Focused Observer, Caromont Regional Medical Center
01.2018 - 04.2018
Life Skills Advocate, Lighthouse Shelter
08.2017 - 12.2017
Bachelor of Science in Psychology -
Gardner-Webb University
Associate of Arts -
Isothermal Community College
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