Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Deborah Moore
Billie Jo Sherill
References
Timeline
Generic
Brittany Reeves

Brittany Reeves

Williamsburg,OH

Summary

Compassionate Home Health Aide with background in providing care to diverse patient populations in home settings. Skilled in personal care, medication management, and light housekeeping, ensuring comfort and hygiene. Demonstrated ability to build trust and rapport with patients, resulting in positive feedback for quality of care provided. History of effectively communicating with healthcare professionals to enhance patient wellbeing and safety.

Compassionate Home Health Provider known for high productivity and efficient completion of tasks. Skilled in patient care, medication administration, and developing personalized care plans. Excels in communication, empathy, and problem-solving to enhance patient comfort and support family members. Brings focused attention to detail and adaptability to meet diverse client needs.

Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care.

Compassionate home health aide with current department of health certification. Brings several years of experience assisting in home environments for physically disabled clients of varying capacities. Skilled at closely monitoring vital signs, assisting with feeding, bathing and grooming, positioning and range of motion exercises.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Home Health) Provider

Publihc Partnership LLC
Fayetteville, OH
05.2024 - 11.2024
  • Developed individualized home health plans based on assessment findings and physician orders.
  • Provided companionship for elderly clients who are isolated due to illness or disability.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Collaborated with other healthcare professionals to coordinate patient care plans.
  • Assisted patients with personal care to alleviate burden on family members.
  • Provided emotional support to both the patient and their families during difficult times.
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Checked patients' pulse, temperature and respiration.
  • Assisted patients with daily living activities such as bathing, grooming and eating.
  • Assisted with mobility, transfers and ambulation as needed.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to client care such as changing bed linens or laundry duties.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed household errands and other essential duties.

Mail Clerk

Randstad
Cincinnati, OH
02.2013 - 06.2020
  • Provided customer service assistance to external customers requiring postal services.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Managed inventory of mailing supplies, including envelopes, stamps, and packaging materials.
  • Implemented mail tracking systems to ensure accountability and efficient processing.
  • Loaded mail into cart to prepare for interdepartmental delivery route.
  • Processed returns and refunds in accordance with company policies.
  • Created labels using barcodes or other labeling software programs.
  • Operated mail processing equipment and manually sorted mail.
  • Adhered to safety regulations while operating machinery in the mailroom area.
  • Monitored and directed work of lower-level clerks.
  • Monitored stock levels of materials used in the daily operation of the mailroom.
  • Received, sorted and organized incoming letters and packages.
  • Answered telephones, directed calls, and took messages.
  • Provided customer service to internal and external inquiries regarding mail services.
  • Sorted and distributed incoming mail to appropriate departments and personnel.
  • Tracked parcels using online tracking systems provided by couriers or freight companies.
  • Sorted and distributed incoming mail according to predetermined routing procedures.
  • Maintained a clean work environment by disposing of waste material properly.

Cashier

Kiley's Market
Fayetteville, OH
01.2018 - 09.2019
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Maintained work area and kept cash drawer organized.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer questions and provided store information.
  • Worked closely with front-end staff to assist customers.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Answered phone calls to assist customers with questions and orders.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed customer payments quickly and returned exact change and receipts.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Resolved customer complaints professionally in accordance with company policy.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Welcomed customers, offering assistance to help find store items.
  • Built and maintained productive relationships with employees.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

New Richmond High School
New Richmond, OH
05-2009

Some College (No Degree) - Information Technology / Accounting

University of Cincinnati
Cincinnati, OH

Skills

  • Housekeeping
  • Meal preparation
  • [State] Driver's license
  • Physical therapy assistance

Languages

English
Full Professional

Certification

  • N/A

Accomplishments

  • Perfect Attendance Award (2006, 2007, 2008 and 2009)
  • As Junior at US Grant Career
  • Made the Dean's list with a 4.0 GPA

Affiliations

  • Free hand drawing
  • Coloring sheets
  • Frisbee Golf in the spring, summer and fall as well 
  • Fishing with my husband and son 
  • I love playing Nintendo Switch (Splatoon 3) in my spare time
  • I absolutely love cats and have 5 :)

Deborah Moore

  • Co - Worker at Belterra Gaming Park
  • She became one of my best friends 
  • She is an elderly lady that I absolutely love and adore! 

*She is Retired*Known for 12 years*Tell: 615.268.8212

Billie Jo Sherill

  • Not a Co-Worker
  • One of my very good friends
  • She is a hard worker just like myself


*She currently works at Wendy's in Mount Orab, OH.

*Known her for 6 years

*Tel: 937.712.4102

*billiejoe2674@yahoo.com

References

References available upon request.

Timeline

Home Health) Provider

Publihc Partnership LLC
05.2024 - 11.2024

Cashier

Kiley's Market
01.2018 - 09.2019

Mail Clerk

Randstad
02.2013 - 06.2020

High School Diploma -

New Richmond High School

Some College (No Degree) - Information Technology / Accounting

University of Cincinnati

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Brittany Reeves