Results-driven, customer-centered leader with more than 10 years of experience in retail sales management & leadership. Exceptionally skilled at achieving sales, financial and operational goals through creation, development and coaching of high-performance teams.
Hi, I’m
Brittany Reining
Cuyahoga Falls,OH
Summary
Overview
15
years of professional experience
Work History
Asurion
District Manager
02.2022 - Current
Job overview
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and employee/customer retention
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district
- Ensure compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices
- Implemented inventory control systems, reducing controllable write offs
- Improved repair efficiency by streamlining processes and implementing strategies for both COGS and TAT.
MobileLink
Territory Sales Manager
11.2018 - 02.2022
Job overview
- Orchestrated all sales and territory growth for 13 locations and 50+ employees across Akron, Cleveland, Columbus and West Virginia areas
- Lead development and success of multiple locations within 3 months while driving KPI's by executing coach first feedback, development plans and monthly performance appraisals for developing team members
- Implemented sales initiatives, long-range strategic planning and launched/trained new locations
- Drove brand awareness initiatives that significantly enhanced sales growth and customer retention
- Consistently cultivated and sustained exceptional workplace culture that garnered high-performing teams and easy succession planning, leading us #1 in the company 13 straight months in quality KPIs.
- Enhanced employee productivity/retention by providing quarterly training and bi weekly performance evaluations.
Verizon Wireless
District Sales Manager
10.2009 - 01.2018
Job overview
- Charged with profitable sales growth of 10 retail store locations, recruiting, hiring and development of 40+ sales associates and 10 managers
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Contributed to company growth by identifying new market opportunities for product expansion.
- Improved district operations efficiency by streamlining processes and implementing best practices.
- Enhanced employee productivity by providing training, guidance, and performance evaluations.
Education
University of Akron
Associate of Arts
University Overview
● National Society of Collegiate Scholars 2008-2012
● Deans List 2008-2012
University of Akron
Certificate in Applied Professional Writing
University Overview
● National Society of Collegiate Scholars 2008-2012
● Deans List 2008-2012
Skills
Sales Optimization
Strategic Planning
Leadership Development
Succession Planning
KPI Reporting & Analysis
Compliance Communication
Workforce Management
Additional Information
Additional Information
- Top quartile performance MOM and YOY Received 20+ “TOP 5 District” awards for achieving TOP 5 (Verizon)
- Multiple achievement awards for #1 ranked in Area made up of 10 districts.
- Selected by organization to train new Store Managers and District Managers (Verizon/MobileLink)
- Created and executed various policies and procedures that streamlined overall Company’s daily operations, later being called Non Negotiable Standards (Verizon)
- Nominated by executive team to lead an Advisory Group which made up the top 5 Territory Managers and Sales Directors in the company; developing new company initiatives, policies and procedures (Verizon)
- Nominated by our Asurion partners to lead a SME program for all Region locations to help improve results (Cricket)
- Top quartile revenue performance for all of 2023 (Asurion)
- 2023/2024 GlowGetters Winner (#1 in the company for 12+ months in Protection Plan) (Asurion)
- Recognized for top Google Ratings in 2023/2024 (Asurion)
Timeline
District Manager
Asurion
02.2022 - Current
Territory Sales Manager
MobileLink
11.2018 - 02.2022
District Sales Manager
Verizon Wireless
10.2009 - 01.2018
University of Akron
Associate of Arts
University of Akron
Certificate in Applied Professional Writing
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