Brittany Renteria
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Bringing in 10+ years work experience.
Overview
11
11
years of professional experience
Work History
Chief Operating Officer
TaxNerd
01.2024 - Current
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Improved employee satisfaction and reduced turnover through the development of effective training programs and performance management systems.
- Expanded company''s market presence by identifying new business opportunities and executing strategic partnerships.
Business Manager
Kickin K Ranch
05.2020 - 10.2023
- Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decision making.
- Directed resource allocation, ensuring optimal utilization of personnel, equipment, and facilities in alignment with business goals.
- Mitigated risks through meticulous planning and proactive identification of potential issues in operations.
Medical Manager
KLS Consulting
01.2019 - 03.2020
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Developed comprehensive employee training programs to enhance staff performance and improve overall office procedures.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
Medical Receptionist & Records Manager
Advanced Dermatology
05.2015 - 01.2019
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
Medical Administrative Assistant
Premiere Plastic Surgery
12.2013 - 03.2015
- Assisted with the coordination of clinical staff schedules, ensuring adequate coverage during peak hours and minimizing wait times for patients.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Coordinated referral appointments with external specialists, ensuring that relevant medical records were shared in a timely manner for optimal patient care continuity.
Education
Golden State Tax Training Institution
01.2024
Medical Assistant Diploma
Charter College
10.2011
Bowman High School
07.2009
Skills
- Operations Oversight
- Compliance Management
- Business Administration
- Delegation
- Problem-Solving
- Effective Communication
- Analytical Skills
- Decision-Making
Timeline
Chief Operating Officer
TaxNerd
01.2024 - Current
Business Manager
Kickin K Ranch
05.2020 - 10.2023
Medical Manager
KLS Consulting
01.2019 - 03.2020
Medical Receptionist & Records Manager
Advanced Dermatology
05.2015 - 01.2019
Medical Administrative Assistant
Premiere Plastic Surgery
12.2013 - 03.2015
Golden State Tax Training Institution
Medical Assistant Diploma
Charter College
Bowman High School
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