Brittany Richards
Red Bluff,CA
Summary
Dependable worker with knowledge of customer service, data entry, records management, and training new employees. Highly organized and self motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
11
11
years of professional experience
Work History
Civil Court Clerk
Tehama Superior Court
Red Bluff
04.2023 - 10.2025
- Assisted in managing case schedules, coordinating hearings and trials efficiently.
- Maintained accurate records of court proceedings and case information in databases.
- Enhanced courtroom operations by coordinating with judges, attorneys, and other court personnel.
- Contributed to the overall effectiveness of the civil court system by participating in regular training sessions, staying up-to-date on best practices, and sharing knowledge with fellow clerks.
Barista
Java Detour
Red Bluff, CA
09.2014 - 06.2023
- Assisted customers with menu selections, providing recommendations based on tastes and dietary needs.
- Maintained cleanliness of workstations and adherence to health standards throughout shifts.
- Managed cash register operations, processing transactions accurately and efficiently.
- Trained new staff on beverage preparation techniques and customer service protocols effectively.
- Implemented inventory management practices, ensuring stock levels met demand without excess waste.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Dispatcher
Department of Transportation
Redding, CA
02.2023 - 04.2023
- Coordinated transportation schedules to optimize route efficiency and minimize delays.
- Communicated effectively with drivers to relay updates and address concerns promptly.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
IHSS Care Provider
IHSS
Redding, CA
03.2018 - 06.2020
- Provided personal care assistance to clients, ensuring comfort and safety during daily activities.
- Administered medication and monitored health conditions to maintain client well-being.
- Implemented daily living skills training to promote independence among clients.
- Coordinated transportation for medical appointments, ensuring timely arrivals for essential care.
- Documented client progress and changes in condition, maintaining accurate records for review by healthcare professionals.
Education
Pre Nursing -
Shasta College
Redding, CAAssociate of Science - Agriculture Science
Feather River Colege
Quincy, CA06.2018
Skills
Record keeping
Communication skills
Customer service
Time management
Conflict resolution
Inventory management
Team collaboration
Training and development
Scheduling optimization
Health and safety compliance
Timeline
Civil Court Clerk
Tehama Superior Court
04.2023 - 10.2025
Dispatcher
Department of Transportation
02.2023 - 04.2023
IHSS Care Provider
IHSS
03.2018 - 06.2020
Barista
Java Detour
09.2014 - 06.2023
Pre Nursing -
Shasta College
Associate of Science - Agriculture Science
Feather River Colege