Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hi, I’m

Brittany Riley

Forest City,NC

Summary

Dynamic professional with extensive experience at AdventHealth, excelling in infection control and sanitation practices. Proven ability to enhance cleanliness standards and improve patient experiences through meticulous attention to detail and effective team collaboration. Recognized for training new hires and optimizing workflow efficiency, contributing to a safe and welcoming environment.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in any role.

Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Overview

3
years of professional experience
1
Certification

Work History

AdventHealth

Environmental Services Housekeeper
01.2024 - Current

Job overview

  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
  • Verified cleanliness and organization of storage areas and carts.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
  • Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Documented and reported necessary facility and building repairs observed.

Heart of the Foothills Animal Rescue

Store Manager
03.2023 - 12.2023

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Forest City Honda

Finance Manager
02.2022 - 12.2022

Job overview

  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
  • Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
  • Maximized profitability by negotiating and structuring optimal automotive financing deals.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
  • Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
  • Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
  • Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.

Education

Penn Foster Career School
Scranton, PA

High School Diploma
09-2016

University Overview

  • 3.0 GPA
  • Professional Development: Medical Administration.

Skills

  • Infection control
  • Chemical handling
  • Waste disposal
  • Sanitation practices
  • Cleaning procedures
  • Customer service
  • Team collaboration
  • Attention to detail
  • Workload prioritization
  • Safety compliance
  • Time management
  • Problem solving
  • Training new hires
  • Hazardous material disposal
  • Facility maintenance
  • Cleaning and sanitizing
  • Cleaning techniques
  • Cleaning and sanitation
  • Financial reconciliation
  • Team leadership
  • Staff training
  • Quality control
  • Inventory management

Accomplishments

Accomplishments
  • Supervised team of 10 or more staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 15 or more staff members.

Certification

  • Bloodborne Pathogens Certification - American Red Cross or National Safety Council.
  • Occupational Safety & Health Administration (OSHA) 10-Hour General Industry Training - OSHA.
  • Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) Certification - OSHA.
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • First Aid Certification
  • Home Health Aide (HHA) Certification

Languages

English
Native or Bilingual

Timeline

Environmental Services Housekeeper
AdventHealth
01.2024 - Current
Store Manager
Heart of the Foothills Animal Rescue
03.2023 - 12.2023
Finance Manager
Forest City Honda
02.2022 - 12.2022
Penn Foster Career School
High School Diploma

Similar Profiles

CREATE PROFILE
Brittany Riley