Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Receptionist

Brittany Rios

Fate

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skilled in inventory management, budgeting, and coaching/mentoring staff. Dedicated to developing innovative strategies to increase profits and optimize team performance.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Aldi
03.2023 - 09.2024
  • Analyzed sales data for informed decision-making on product placement.
  • Strengthened customer loyalty with personalized interactions and follow-ups.
  • Executed merchandising strategies for increased product visibility and sales.
  • Conducted regular audits for accurate stock levels, reducing excess inventory.
  • Guided team members through challenges with clear communication and support.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.

Lead Store Associate

Aldi
08.2022 - 03.2023
  • Participated in weekly meetings with upper management to discuss sales performance, goals, and strategies for improvement.
  • Provided support to fellow associates in various departments as needed, promoting cross-functional collaboration within the store team.
  • Managed financial transactions accurately, ensuring proper cash handling and daily reconciliations.
  • Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Utilized strong communication skills to relay important information between management and associates effectively.
  • Promoted positive work environment, leading to improved teamwork and overall morale among staff members.

Grocery Manager

Kroger
06.2020 - 07.2022
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.

Grocery Stocker

Kroger
10.2019 - 06.2020
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Education

GED -

Creekview Highschool
Carrollton, TX
03-2017

Skills

  • Problem-solving
  • Customer service
  • Inventory control
  • Time management
  • Team building and leadership
  • Attention to detail
  • Stock management
  • Team management
  • Hiring and training
  • Mentoring and coaching
  • Goals and performance
  • Sales growth
  • Shift scheduling
  • Performance evaluations
  • Vendor management
  • New hire training
  • Cash auditing
  • Team leadership

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.
  • Managing budgets
  • Knowledge of using Tableau
  • Understanding Sale Volume and applying that to Sale Strategies

Languages

English
Full Professional

Timeline

Assistant Store Manager

Aldi
03.2023 - 09.2024

Lead Store Associate

Aldi
08.2022 - 03.2023

Grocery Manager

Kroger
06.2020 - 07.2022

Grocery Stocker

Kroger
10.2019 - 06.2020

GED -

Creekview Highschool

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Brittany Rios