Brittany Roberts
Frisco,TX
Summary
Experienced professional recruiter with a strong aptitude in talent acquisition and candidate relationship management. Proven track record in sourcing, interviewing, and onboarding top-tier talent, while fostering a collaborative team environment. Recognized for adaptability, strong communication skills, and effective problem-solving abilities. Proficient in utilizing recruitment software and tools to drive results and achieve hiring goals.
Overview
20
20
years of professional experience
Work History
Recruiter
Sun Holdings
01.2025 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Studied job descriptions and qualifications to determine applicant requirements.
- Operated and maintained applicant tracking and candidate management systems.
General Manager
Freebirds World Burrito
09.2019 - 01.2025
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assistant Manager
Freebirds World Burrito
02.2017 - 09.2019
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Catering Manager
Babes Chicken
03.2007 - 03.2019
- Developed strategies to maximize customer satisfaction and increase sales in catering services.
- Organized staff scheduling and trained new employees on food safety practices.
- Created marketing campaigns for catering services and monitored their effectiveness.
Lead Stylist
Andrea Jordan Salon
01.2015 - 01.2017
- Provided styling consultations to customers, offering advice on the latest trends and products.
- Created custom looks for clients based on their individual needs and preferences.
- Maintained records of customer preferences in order to ensure a consistent experience during future visits.
Hairstylist
Ulta Beauty Inc.
03.2010 - 01.2015
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Hostess Trainer
Olive Garden
02.2005 - 03.2007
- Collaborated with other departments within the organization to coordinate events requiring additional staffing resources.
- Assisted in developing strategies for recruiting qualified candidates for open positions.
- Identified potential risks associated with hosting services and developed plans for mitigating those risks.
Education
Cosmetology - Cosmetology
Paul Mitchell The School
10-2009
Associate of Arts - History
University of North Texas
Denton, TX05-2008
Skills
- Distribution Management
- Branding
- P&L Management
- Quality Management
- Customer Relationship Management
- Advertising and marketing
- Financial Administration
- Staff Supervision
- Workflow Planning
- Business Development
- Operations Oversight
- Schedule Management
- Customer Retention
- Loss Prevention
- Expense Control
- Team collaboration
- Recruiting and sourcing
- Administrative skills
- Candidate screening
- Time management
Timeline
Recruiter
Sun Holdings
01.2025 - Current
General Manager
Freebirds World Burrito
09.2019 - 01.2025
Assistant Manager
Freebirds World Burrito
02.2017 - 09.2019
Lead Stylist
Andrea Jordan Salon
01.2015 - 01.2017
Hairstylist
Ulta Beauty Inc.
03.2010 - 01.2015
Catering Manager
Babes Chicken
03.2007 - 03.2019
Hostess Trainer
Olive Garden
02.2005 - 03.2007
Associate of Arts - History
University of North Texas
Cosmetology - Cosmetology
Paul Mitchell The School
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