Brittany Roberts
Frisco,TX
Summary
Experienced professional recruiter with a strong aptitude in talent acquisition and candidate relationship management. Proven track record in sourcing, interviewing, and onboarding top-tier talent, while fostering a collaborative team environment. Recognized for adaptability, strong communication skills, and effective problem-solving abilities. Proficient in utilizing recruitment software and tools to drive results and achieve hiring goals.
Overview
20
20
years of professional experience
Work History
Recruiter
Sun Holdings
Dallas, TX
01.2025 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Studied job descriptions and qualifications to determine applicant requirements.
- Operated and maintained applicant tracking and candidate management systems.
General Manager
Freebirds World Burrito
Plano, Texas
09.2019 - 01.2025
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assistant Manager
Freebirds World Burrito
02.2017 - 09.2019
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Catering Manager
Babes Chicken
Carrollton, Texas
03.2007 - 03.2019
- Developed strategies to maximize customer satisfaction and increase sales in catering services.
- Organized staff scheduling and trained new employees on food safety practices.
- Created marketing campaigns for catering services and monitored their effectiveness.
Lead Stylist
Andrea Jordan Salon
Frisco, Texas
01.2015 - 01.2017
- Provided styling consultations to customers, offering advice on the latest trends and products.
- Created custom looks for clients based on their individual needs and preferences.
- Maintained records of customer preferences in order to ensure a consistent experience during future visits.
Hairstylist
Ulta Beauty Inc.
Lewisville, Texas
03.2010 - 01.2015
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Hostess Trainer
Olive Garden
Lewisville, Texas
02.2005 - 03.2007
- Collaborated with other departments within the organization to coordinate events requiring additional staffing resources.
- Assisted in developing strategies for recruiting qualified candidates for open positions.
- Identified potential risks associated with hosting services and developed plans for mitigating those risks.
Education
Cosmetology - Cosmetology
Paul Mitchell The School
10-2009
Associate of Arts - History
University of North Texas
Denton, TX05-2008
Skills
- Distribution Management
- Branding
- P&L Management
- Quality Management
- Customer Relationship Management
- Advertising and marketing
- Financial Administration
- Staff Supervision
- Workflow Planning
- Business Development
- Operations Oversight
- Schedule Management
- Customer Retention
- Loss Prevention
- Expense Control
- Team collaboration
- Recruiting and sourcing
- Administrative skills
- Candidate screening
- Time management
Timeline
Recruiter
Sun Holdings
01.2025 - Current
General Manager
Freebirds World Burrito
09.2019 - 01.2025
Assistant Manager
Freebirds World Burrito
02.2017 - 09.2019
Lead Stylist
Andrea Jordan Salon
01.2015 - 01.2017
Hairstylist
Ulta Beauty Inc.
03.2010 - 01.2015
Catering Manager
Babes Chicken
03.2007 - 03.2019
Hostess Trainer
Olive Garden
02.2005 - 03.2007
Associate of Arts - History
University of North Texas
Cosmetology - Cosmetology
Paul Mitchell The School