Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Robinson

McKinney,TX

Summary

Highly organized and detail-oriented individual with experience in the medical field seeking a position as a support specialist. Proficient in managing patient scheduling, handling administrative tasks and providing excellent customer service. Aiming to leverage my skills and knowledge to effectively fill the role at your esteemed facility.

Overview

6
6
years of professional experience

Work History

Patient Care Coordinator

McKinney Family Eyecare
McKinney, TX
10.2024 - Current
  • Greeted patients and visitors promptly while maintaining a courteous and helpful demeanor.
  • Oversaw management of appointment scheduling, ensuring accurate patient schedule updates.
    Handled reminders and cancellations to optimize patient flow and minimize disruptions.
  • Directed incoming calls to appropriate departments, enhancing communication flow.
  • Checked insurance eligibility, assuring patient coverage before scheduled appointments.
  • Gather current patient data from both established and new patients.

Wellness Advisor

Yoga Six
McKinney, TX
12.2023 - 07.2024
  • Oversee front desk operations, warmly welcoming and checking in customers upon studio entry.
  • Facilitate class selections for new and current customers while addressing membership questions.
  • Book and confirm yoga appointments.
  • Conduct studio tours with new members.
  • Assist with studio cleanliness.

Flight Attendant

Mesa Airlines
Dallas, TX
06.2022 - 07.2023
  • Greet passengers and assist them during flights to ensure that their needs and requirements were fully met.
  • Executed all emergency procedures, ensuring passenger readiness for take-offs and landings.
  • Performed various in-flight services, developed, and maintained a calm and safe atmosphere, and resolved any passenger-related issues.
  • Delivered exceptional service to all customers in a professional and efficient manner.

Business Office Clerk

Ophthalmology Surgery Center of Dallas
Dallas, TX
08.2019 - 03.2022
  • Served as primary contact for all patients, ensuring prompt communication and assistance.
    Managed phone inquiries and efficiently scheduled appointments to optimize patient flow.
  • Prepare and maintain patient medical charts.
  • Confirm insurance eligibility and health care coverage for patient
  • Collect copays and payments for bills prior to the patient being seen.
  • Performing essential clerical tasks like faxing, e-mail and data entry.

Education

Bachelor of Arts - Communications

Angelo State University
San Angelo, TX
05.2013

Skills

  • Customer care
  • Appointment coordination
  • Office administration
  • Time optimization
  • Reception operations
  • Insurance Verification
  • Multitasking
  • Problem Solving

Timeline

Patient Care Coordinator

McKinney Family Eyecare
10.2024 - Current

Wellness Advisor

Yoga Six
12.2023 - 07.2024

Flight Attendant

Mesa Airlines
06.2022 - 07.2023

Business Office Clerk

Ophthalmology Surgery Center of Dallas
08.2019 - 03.2022

Bachelor of Arts - Communications

Angelo State University

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