BRITTANY ROBINSON
Lafayette,LA
Summary
Compassionate ABA Technician known for high productivity and efficient task completion. Skilled in behavior modification techniques, data collection, and implementing individualized treatment plans. Excel at communication, empathy, and patience, ensuring successful client interactions and progress tracking. Utilize specialized training to support clients' developmental goals effectively.
Overview
11
11
years of professional experience
Work History
Registered Line Technician
Spectrum Pediatrics Therapies
Lafayette, LA
05.2024 - Current
- Implemented ABA treatment plans designed by BCBA to teach skills and reduce problem behaviors.
- Worked directly with clients, including children and individuals with autism, in clinic settings.
- Collected and recorded behavioral data accurately during each session.
- Followed behavior intervention plans to ensure consistency and effectiveness.
- Assisted in skill acquisition programs for communication, social, academic, and self-help skills.
- Reinforced positive behaviors using approved ABA techniques such as prompting and shaping.
- Managed challenging behaviors with evidence-based strategies under supervision.
- Communicated progress and observations to supervising BCBA.
Behavioral Health Technician
Acadian Treatment Center
09.2021 - 04.2023
- Assisted behavior analysts in implementing behavior reduction and skill acquisition plans.
- Monitored patient behavior to ensure adherence to treatment goals.
- Recorded and collected data on patient progress for analysis.
- Supported patients with daily activities to enhance independence and well-being.
Customer Service Representative
Everise
Holder
02.2019 - 05.2021
- My position as a customer service representative was to support customers by interacting with them on behalf of Everise organization.
- We're the front line of support for both clients and customers by providing information about products and services.
- Providing information about products and services, taking orders, responding to customer complaints, and processing returns.
- Maintained accurate records of customer interactions.
- Utilized CRM software to track customer issues and resolutions.
- Collaborated with team members to improve service quality.
Employee
Once Upon A Child
LAFAYETTE , LA
10.2015 - 01.2019
- Ensured clean, safe environment for children’s play and learning.
- Monitored employee punctuality and responsiveness to children's needs to ensure quality care.
- Promoted high customer satisfaction by efficiently resolving issues with friendly service.
- Delivered attentive service to customers through face-to-face and phone interactions, enhancing customer experience.
- Prepared inventory and supplies to ensure operational readiness for next business day.
- Accounted for all financial transactions prior to daily closure.
Education
High School Diploma -
Northside High School
Lafayette, LA05-2014
Skills
- Training and development
- Customer service
- Cash handling
- Inventory management
- Microsoft Word
- Behavioral health management
- Patience and empathy
- Consistency in care
- ABA techniques
- Data recording
- Treatment plan implementation
- Behavioral analysis
- Patient monitoring
- Team collaboration
- Time management
- Adaptability
- Teamwork skills
- Organizational skills
- Goal setting
- Multitasking abilities
Timeline
Registered Line Technician
Spectrum Pediatrics Therapies
05.2024 - Current
Behavioral Health Technician
Acadian Treatment Center
09.2021 - 04.2023
Customer Service Representative
Everise
02.2019 - 05.2021
Employee
Once Upon A Child
10.2015 - 01.2019
High School Diploma -
Northside High School