Brittany Rodgers

• Developed and implemented operational strategies to improve efficiency and reduce costs.
• Facilitated meetings with key stakeholders to discuss progress towards objectives.
• Directed the operations and logistics of a multi-million dollar business.
• Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
• Negotiated contracts with suppliers ensuring best value pricing options were secured.
• Developed and maintained client relationships to grow business and improve account retention.
• Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
• Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
• Managed day-to-day operations of a large staff in multiple departments.
• Evaluated vendor relationships and negotiated contracts for operational supplies effectively.
• Managed inventory levels and coordinated supply chain logistics efficiently.
• Oversaw daily operations and ensured adherence to safety and quality standards.

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• Managed inventory levels to ensure optimal stock availability and reduce shortages.
• Analyzed shipping schedules to optimize delivery routes and timelines effectively.
• Assisted in resolving supply chain disruptions through effective problem-solving techniques.
• Monitored inventory levels, identified discrepancies, and adjusted accordingly.

· Develop efficient and effective routes for the largest service center in Ferrellgas by using independent judgement to establish a plan that best utilizes our resources

· Manage the logistics of 80+ drivers covering Indiana, Kentucky, Ohio, Virginia, and West Virginia

· Communicate daily with Service Center Management to meet and exceed customer expectations

· Created and implemented a new service plan, which has led to 250 additional tanks being set monthly

· Use critical thinking skills to improve demand forecasting, decreasing the occurrence of early and late deliveries

· Implement systems that reduce expenses and maximize the utilization of the assets within our service center.

Enterprise Rent a Car- Lexington, KY

· Managed inventory of 500+ car fleet

· Developed, lead, and managed 40+ employees through one on one trainings and continuing sales education

· Increased Excellent Service index from a 78 to a 92 by instilling a customer service atmosphere among my team

· Generated revenue by controlling the inventory through managing our budget and instilling a sales culture environment through contest and trainings

· Increased Operating Profit by $214 in four months

· Controlled cost by growing fleet through outside sales calls, managed personnel expense by controlling hours, and collected bad debt through working accounts receivable

· Made certain that every customer was 100% satisfied by meeting the needs of the customer, performing customer service calls, and empathizing with the customer

· MVP for sales in Area 2 ten times

· Top 10 sales employee out of 292 employees seven times

· Prospected the area for new business, set up sales appointments, and delivered sales presentations

• Implemented customer service protocols to enhance client interactions.
• Managed inventory processes and maintained stock levels accurately.
• Coordinated daily operations and scheduled team meetings effectively.
• Assisted in developing training programs for new team members.
• Collaborated with management on developing strategic plans for achieving business goals.