Brittany Rohn

Hours Worked: 40-50 Hours/Week
Salary: $65,000/Year

• Certified and specialized in buffing, polishing and ceramic coatings of vehicles.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with customers and suppliers through account development.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Develop and implement training programs for new car detailers to ensure consistent quality and efficiency in their work.

Hours Worked: 40 Hours/Week
Salary: $33,000/Year

• Assisted youth with obtaining resources such as food, clothing and shelter.
• Completed clear and concise documentation of youth behavior and actions.
• Utilized system model to teach youth life skills in accordance with individualized treatment plans.
• Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
• Attended treatment team meetings to discuss youth's mental and behavioral progress.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
• Collaborate with community organizations and resources to provide additional support and services for youth in need.

Hours Worked: 40 Hours/Week
Salary: $30,000/Year

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer calls and emails to answer questions about products and services.
• Boosted customer loyalty and improved implementation of solutions by personalizing interactions.
• Maintained and managed customer files and databases.
• Identify opportunities to upsell or cross-sell additional vacation packages and amenities to customers, increasing revenue and promoting customer satisfaction.
• Proactively identify and resolve customer issues to ensure a seamless vacation experience
• Coordinate with airlines and hotels to ensure that customer needs are met and special requests are fulfilled

Hours Worked: 40 Hours/Week
Salary: $29,000/Year

• Followed up on denied and unpaid claims to resolve problems and obtain payments.
• Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
• Monitored and documented accounts receivable trends and account-specific profitability.
• Delivered timely information to insurance representatives to resolve common and complex issues.
• Analyze and identify potential reimbursement issues and develop strategies to minimize payment delays and claim denials.
• Implement software solutions to automate and streamline the private pay reimbursement process, increasing efficiency and accuracy.
• Collaborate with the healthcare team to ensure accurate and complete documentation of services provided for reimbursement purposes.

Hours Worked: 40 Hours/Week
Salary: $25,000/Year

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Assist in organizing and hosting tournaments or special events at the pool hall to attract customers and boost revenue.

Hours Worked: 40 Hours/Week
Salary: $25,000/Year

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Trained and mentored new employees to maximize team performance.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Helped store management meet standards of service and quality in daily operations.
• Kept employees operating productively and working on task to meet business and customer needs.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Hours Worked: 40 Hours/Week
Salary: $22,000/Year

• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Engaged with customers to build rapport and promote long-term loyalty for increased sales.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Trained and supervised new employees to apply best practices in customer service and store operations.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

Hours Worked: 40 Hours/Week

Salary: $21,000/Year

• Updated daily logs and produced reports outlining surveillance activities.
• Recorded audio and video of back-end money movements.
• Monitored guests for signs of suspicious or criminal activity.
• Identified and documented unauthorized actions by employees.
• Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
• Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
• Testified in court as company representative, providing honest information about criminal activity.
• Maintained log of surveillance operations, noting discrepancies or suspicious activity.
• Reported violators and incidents to correct staff members and followed up with detailed documentation.
• Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.

Hours Worked: 40 Hours/Week

Salary: $27,000/Year

• Dispatch calls while tracking, monitoring, and logging traveling personnel information to and from mission sensitive locations within the missile complex.
• Monitor and update travel advisories and alerts to ensure the safety and security of military personnel during transportation.
• Develop and implement transportation control procedures to ensure efficient movement of personnel and equipment
• Ensure compliance with all transportation regulations and guidelines to maintain the safety and security of military personnel during travel.
• Maintain a comprehensive database of all transportation personnel and equipment to facilitate efficient deployment and tracking
• Ensure effective communication between transportation personnel, mission control, and Group and Squadron leadership

Hours Worked: 40 Hours/Week

Salary: $27,000/Year

• Performed and managed vehicle operations functions such as dispatching, operating, and mission critical vehicles.
• Performed fleet management duties, accounted for vehicle fleet, and issued driver's licenses, forms, records, and reports.
• Delivered timed-sensitive mission capable parts, general and classified assets.
• Certified instructor for combat basic life saving skills; ensured members were knowledgeable in situations of critical mission readiness.
• Maintain a thorough understanding of vehicle operating procedures and safety standards in order to ensure the safe transportation of personnel and equipment.
• Coordinate with other vehicle operators to ensure that vehicles are properly maintained and inspected on a regular basis to ensure optimal performance and safety.
• Ensure vehicles are properly maintained and serviced to maximize operational readiness and minimize downtime.