Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Romero

Turlock,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Yard Duty

Romero Elementary
11.2021 - 02.2022


  • Inspected equipment on playground to report any safety concerns.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Oversaw children on playground to monitor safety and suitability of activities.
  • Support classroom teachers for recess and lunch breaks and distribute our school lunch program
  • Ensure students are following the safety rules and health guidelines
  • Plan fun games, activities and projects that encompass the arts, science, movement, and recreation
  • Served as role model for children by exercising appropriate decision-making and boundary-setting skills.

Teller

EZ CHECK ADVANCE
10.2017 - 02.2019
  • Verifying Applications through multiple computer programs
  • Maintained friendly and professional customer interactions.
  • Completing Delinquency collection calls in a timely manner
  • Trained new hires on customer service policies and procedures.
  • Depositing checks
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answering multiple phone lines
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Front of House Staff

Guisados
02.2016 - 09.2017
  • Multi-tasking with various orders
  • Making sure daily duties are completed in a timely manner several times throughout the day
  • Maintaining a spectacular customer service whether I am on register or taking food out.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Cashier

Walmart Corporation
09.2015 - 12.2015
  • Assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Checked personal identifications during alcohol and tobacco sales.

Call Center Representative

Algos Incorporation
10.2014 - 09.2015
  • Using multiple scheduling softwares such as Nextgen, Medinfo, And Primesuite
  • Effectively managed a high-volume of inbound and outbound customer calls
  • Gathered and verified all customer information for billing purposes
  • Accurately documented, researched and resolved customer service issues
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Trained new personnel regarding company operations, policies and services.

Education

High School Diploma -

Independence High School
Alhambra, CA
06.2023

Skills

  • Customer Service
  • Bank Teller
  • Cash Handling
  • Cashier Customer Service
  • Multi-line Phone Systems
  • Phone Etiquette
  • Safety Monitoring

Timeline

Yard Duty

Romero Elementary
11.2021 - 02.2022

Teller

EZ CHECK ADVANCE
10.2017 - 02.2019

Front of House Staff

Guisados
02.2016 - 09.2017

Cashier

Walmart Corporation
09.2015 - 12.2015

Call Center Representative

Algos Incorporation
10.2014 - 09.2015

High School Diploma -

Independence High School

Similar Profiles

CREATE PROFILE
Brittany Romero