Overview
Work History
Education
Skills
Timeline
Generic

Brittany Ross

Itta Bena,MS

Overview

9
9
years of professional experience

Work History

Fabricator/Welder

Viking Range
06.2022 - 06.2023
  • Fit and assembled welded and non-welded component parts into a complete assembly, Weld and repair doors, pizza racks, heaters and grill hoods assemblies and sub-components using the GTAW – Gas Tungsten Arc Welding (TIG) processes to meet customer and internal quality standards.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.

Customer Service Rep

Check Into Cash
05.2020 - 01.2022
  • Attract potential customers by answering questions and addressing their concerns
  • Process applications, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.

Customer Service Rep

Dollar General
10.2017 - 02.2020
  • Provided a positive customer experience with fair and courteous service, registers sales on a cash register by scanning items and totaling customers’ purchases
  • Resolved customer issues and answered questions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Laundry/Housekeeper

Crystal Health & Rehab, LLC
01.2014 - 09.2017
  • Performs work necessary to keep the facility in a neat, clean, safe, and comfortable manner and the resident's laundry washed, dried, and returned to the appropriate locations.
  • Collected soiled linens and clothing and pretreated stains.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.

Education

Diploma -

Leflore County High School
Itta Bena, Mississippi

B.A. - Criminal Justice

University of Grantham
Lenexa, Kansas

No Degree - MDCC Career & Workforce Development Certification

MDCC CAPP CENTER
Indianola, MS

Skills

  • Fabrication Experience
  • GTAW Experience
  • Grinders
  • Arc Welding
  • Customer Relations
  • Microsoft Word
  • Microsoft Excel
  • Money Handling Abilities
  • Customer Service
  • 10-Key
  • Typing Proficiency

Timeline

Fabricator/Welder

Viking Range
06.2022 - 06.2023

Customer Service Rep

Check Into Cash
05.2020 - 01.2022

Customer Service Rep

Dollar General
10.2017 - 02.2020

Laundry/Housekeeper

Crystal Health & Rehab, LLC
01.2014 - 09.2017

Diploma -

Leflore County High School

B.A. - Criminal Justice

University of Grantham

No Degree - MDCC Career & Workforce Development Certification

MDCC CAPP CENTER

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Brittany Ross