Brittany Rowe
Newport,OH
Summary
Organized and detail-oriented administrative professional with 5+ years of experience in office operations, scheduling, recordkeeping, and multi-system data management. Skilled at ensuring accuracy, supporting teams, and maintaining efficient workflows. Seeking an administrative or office support role where I can contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Medical Office Manager
The Counseling Center, INC
02.2023 - Current
- Managed patient scheduling and appointment coordination to optimize clinic operations.
- Oversaw front desk staff, ensuring high-quality patient service and efficient workflow.
- Utilize NextGen to manage records, reporting, and practice management functions.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Completed bi-weekly payroll for 12 employees.
Medical Office Support Staff
The Counseling Center, INC
08.2022 - 02.2023
- Provided cover for the Health Information Office Managers and Specialists as applicable.
- Managed NextGen auditing and billing reports; corrected reporting errors in collaborations with clinical teams.
- Scanned and filed clinically relevant documents into EHR and maintained program rosters.
- Managed and assigned client schedules to ensure proper utilization of services (UM management) to match LOC.
Admissions & Assignment Specialist
The Counseling Center, INC
02.2020 - 08.2022
- Conducted diagnostic screenings to determine appropriateness for TCC services.
- Performed reception duties including scheduling, switchboard operation, and appointment management.
- Completed clerical tasks including filing, typing, and generating reports.
- Coordinated bed dates, presumptive coverage, and Criminal Justice referral screenings.
Education
High School Diploma -
Marietta Senior High School
Marietta, OHSkills
- Strong work ethic
- Effective multitasking
- Multi-System & Software Proficiency
- Team Support & Training
- Reporting & Auditing
Timeline
Medical Office Manager
The Counseling Center, INC
02.2023 - Current
Medical Office Support Staff
The Counseling Center, INC
08.2022 - 02.2023
Admissions & Assignment Specialist
The Counseling Center, INC
02.2020 - 08.2022
High School Diploma -
Marietta Senior High School