Brittany Runde
Harrisburg,NC
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.
Overview
12
12
years of professional experience
Work History
Lead Sales Associate
European Wax Center
06.2024 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained, coached, and mentored new sales associates for maximum performance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Front Desk
Mythic Massage
02.2023 - 09.2023
- Communicating with patients in-person and phone
- Selling treatment packages
- Schedule and cancel appointments
- Helping patients know if clinical body work or relaxation massage is best for them
- Sending patients, the needed forms for their appointment
- Checking patients in at their appointment
- Entering relevant notes in Noterro
- Helping to come up with business ideas in our meetings
- Working on educational material for patients
- Helping the practitioners by preparing their rooms in the morning
- Helping clean and stock practitioners’ tools
Customer Service
Kure
12.2022 - 08.2023
- Top-seller of the store
- Knowledgeable on products sold
- Share knowledge with guest so they can make informed decisions
- Handling 2 week love it guarantee exchanges or returns
- Help with preparing our orders for restock or Dr product
- Assist with stock taking
- Stocking and maintaining the appearance of the store
- Cashier
- Handling the deposits to go into the safe at closing and counting the safe
Customer Service
Driveshaft Shop
03.2022 - 12.2022
- Communicated with customers in person, over the phone, and via email
- Knowledgeable on products sold
- Places orders for customers over the phone or email
- Handled deposits and payments
- Handled the first step to warranty covered returns
- Checked the status of orders
- Ensure shipping got out expedited orders in a timely manner
Administration Assistant
Darby Doll Photography
11.2018 - 10.2022
- Work within HoneyBook to organize and track appointments
- Organize data and lead information
- Enter contact information for all new leads
- Communicating with clients to schedule appointments
- Sent invoices
- Point of contact for clients
- Other duties as assigned by manager
Data Specialist
Insignia Group
08.2017 - 09.2018
- Entering new vehicle and accessories data
- Maintaining vehicles and data by updating descriptions, fitment and labor
- Consistently cross-references from multiple sources for accuracy
- Factory color code grouping
- Image preparation (sizing, cropping, coloring)
- Responding to dealer (email or phone)
- Troubleshooting and documentation of system issues
- Cross-department collaboration
- Other duties as assigned by manager
Data Entry
Tel-Net Marketing Group
10.2012 - 06.2014
- Entered Business class orders for Time Warner Cable, Verizon, and AT&T
- Customer Communication
- Communication with sales team
- Check for order accuracy
- Spreadsheets for order statuses
Education
High School Diploma -
Highland School Of Technology
Gastonia, NC06-2010
Skills
- Cash handling
- Customer transactions
- Inventory control
- Visual merchandising
- Employee training
- Data entry
- Opening and closing procedures
- Team leadership
- Goal oriented
- POS system operation
- Staff training and development
- Customer needs assessment
- Sales training
- Teamwork and collaboration
- Inventory and stocking
- Staff supervision
Timeline
Lead Sales Associate
European Wax Center
06.2024 - Current
Front Desk
Mythic Massage
02.2023 - 09.2023
Customer Service
Kure
12.2022 - 08.2023
Customer Service
Driveshaft Shop
03.2022 - 12.2022
Administration Assistant
Darby Doll Photography
11.2018 - 10.2022
Data Specialist
Insignia Group
08.2017 - 09.2018
Data Entry
Tel-Net Marketing Group
10.2012 - 06.2014
High School Diploma -
Highland School Of Technology
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