Brittany Russell
Graham,NC
Summary
Accomplished Clinic CMA with a proven track record at Cone Health System, enhancing patient care through expert management of clinical documentation and vital sign monitoring. Skilled in EMR/EHR and known for exceptional patient-focused care, helped improve clinic efficiency and patient satisfaction. Demonstrates strong leadership in clinical duties and streamlining inventory processes, ensuring operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinic CMA
Cone Health System
06.2016 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Oriented and trained new staff on proper procedures and policies.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
Shift Coordinator
Burger King
10.2010 - 05.2016
- Monitored and improved performance of teams and individual employees.
- Set challenging goals and helped team work together to accomplish all objectives.
- Verified quality of all work performed to meet demanding targets.
- Interpreted management directives, performed daily assignments, and completed special projects.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Associate of Applied Science - Medical Assisting
Alamance Community College
Graham, NC04.2016
No Degree -
Western Alamance High School
Elon, NC06.2013
Skills
- Data Entry
- Patient-focused care
- HIPAA Compliance
- Medical Terminology
- Vital Sign Monitoring
- Direct Patient Care
- EMR / EHR
- CPR
- Medical Equipment Operation
- Procedure Assistance
- Clinical Documentation
- Immunization Administration
Certification
- CMA, AAMA - Certified Medical Assistant, American Association of Medical Assistants
- BLS- Basic Life Support
- SPICE Certified
Timeline
Clinic CMA
Cone Health System
06.2016 - Current
Shift Coordinator
Burger King
10.2010 - 05.2016
Associate of Applied Science - Medical Assisting
Alamance Community College
No Degree -
Western Alamance High School
- CMA, AAMA - Certified Medical Assistant, American Association of Medical Assistants
- BLS- Basic Life Support
- SPICE Certified
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