Brittany Rys
Meridian,ID
Summary
A creative, energetic and hard working professional, offering over 20 years of customer service experience in fast-paced, high-pressure environments, whom is committed to achieving target goals, utilizing superb communication, time management, and organizational skills. Ability to lead, direct and solve problems effectively and efficiently. Enthusiastic and self-motivated team player coordinating with co-workers and clients to develop strategic plans utilizing out-of-the-box thinking.
Overview
19
19
years of professional experience
Work History
Bartender
Topgolf
01.2024 - Current
- Prepare and serve a diverse range of alcoholic and non-alcoholic beverages.
- Interact with guests in a friendly and welcoming manner, taking and delivering drink orders.
- Maintain a clean and organized bar area, including stocking supplies and cleaning glassware.
- Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
Server/Bartender
Sonny's BBQ
08.2022 - 10.2023
- Was part of the opening staff.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Insurance Coordinator
Hubbard Construction Company
05.2019 - 05.2020
- Interacted with clients and insurance carriers to provide coverage information to comply with Hubbard Construction Company insurance requirements.
- Communicated directly with project managers to construct change orders and deliver to clients.
- Followed up with subcontractors on status of activity with each job site.
- Handled numerous spreadsheets detailing various jobs and observing daily information.
Bartender
Burton's
06.2017 - 02.2018
- Was part of the opening staff.
- Served high customer volumes during special events, nights, and weekends.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server
The Waterfront
05.2017 - 12.2017
- Was part of the opening staff, stayed until the restaurant was up and running.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Hardrock Cafe - Nashville
09.2015 - 05.2016
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Bartender
Sloppy Taco Palace
04.2012 - 08.2015
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Cowboy's Orlando
05.2011 - 12.2013
- Created attractive bar displays by strategically arranging bottles and glasses.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Assisted with inventorying beverage stock and bar supplies.
Expo/Server/Bartender
Miller's Ale House
08.2005 - 08.2012
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained knowledge of current menu items, ingredients, and preparation methods.
- Took prompt corrective action whenever necessary to maintain satisfaction and safety of all patrons and staff.
- Accurately balanced cash register at all times and processed daily cash reports.
- Set up special events and private parties.
- Consistently adhered to quality expectations and standards.
Education
Bachelor of Science - Business Administration, Marketing
University of Central Florida
Orlando, FL 08.2010 - 12 2013
Associate of Arts - General Studies
Valencia Community College
Orlando, FL 01.2006 - 5 2010
Timeline
Bartender
Topgolf
01.2024 - Current
Server/Bartender
Sonny's BBQ
08.2022 - 10.2023
Insurance Coordinator
Hubbard Construction Company
05.2019 - 05.2020
Bartender
Burton's
06.2017 - 02.2018
Server
The Waterfront
05.2017 - 12.2017
Server
Hardrock Cafe - Nashville
09.2015 - 05.2016
Bartender
Sloppy Taco Palace
04.2012 - 08.2015
Bartender
Cowboy's Orlando
05.2011 - 12.2013
Bachelor of Science - Business Administration, Marketing
University of Central Florida
08.2010 - 12 2013
Associate of Arts - General Studies
Valencia Community College
01.2006 - 5 2010
Expo/Server/Bartender
Miller's Ale House
08.2005 - 08.2012
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