Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Sandlin

Jonesborough,TN

Summary

I'm an outgoing and dedicated individual with a natural enthusiasm for connecting with new people and taking on challenges. Known for attention to detail, I approach every task, big or small, with the same level of commitment and care. My relentless pursuit of perfection sets me apart and fuels my passion for excellence. While I recognize that my quest for perfection can be both a strength and a weakness, I am always able to correct my actions accordingly.

Overview

20
20
years of professional experience

Work History

Cleaning Supervisor-Production Team Lead

PuroClean
08.2020 - Current
  • Traveling to job sites within a 200-mile range of Gray, TN
  • Coordinating arrival and departure times with homeowners, explaining our services and their purposes, and obtaining all required signatures for paperwork and authorization to begin work.
  • Conducting a detailed walk-through of the job site with the homeowner and/or adjuster to assess current conditions and create a plan of action while following IICRC standards.
  • Assess the contents to determine whether they require on-site cleaning or if they should be packed out for mitigation and/or restoration.
  • Obtaining all necessary approvals from the adjuster for mitigation and restoration including contents.
  • Initiating and completing demolition or extraction processes that involve lifting over 125 lbs, climbing stairs and ladders, bending, squatting, crawlspaces, and overhead work including attics.
  • Submitted comprehensive job reports to the insurance company via Exact analysis and other platforms including detailed notes and photographs.
  • Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements, and equipment operation.
  • Improved team performance by providing regular training and mentoring to staff members.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Worked flexible hours, including nights and weekends to complete work.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve their overall skill set within the team.
  • Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
  • Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
  • Assisted in the hiring processin hiring potential candidates in my area of knowledge and expertise.
  • Increased employee performance through effective supervision and training.
  • Completed schedules, shift reports, and other business documentation.

Assistant Manager

Rocky Top Markets Exxon
01.2019 - 01.2020
  • Team Leadership by coordinating work schedules to ensure 24-hour coverage.
  • Collaborated with customers and vendors daily.
  • Inventory Management
  • Financial reporting of sales and purchases.
  • Effective Communication with employees and corporate

Home Health Aide

Applewood Apartments
01.2010 - 01.2014
  • Checked and recorded vital signs of patients
  • Observed and documented patients’ behavior
  • Administered oral medications
  • Performed daily housekeeping tasks like cooking and cleaning
  • Assisted patients performing daily activities like bathing, dressing, and moving in and out of bed

Assistant Manager

Applewood Apartments
01.2005 - 01.2010
  • Record keeping
  • Completed monetary deposits
  • Collected rent payments
  • Ledger balancing
  • Petty Cash Management
  • Assisted with property improvements

Bank Teller

Enrichment Federal Credit Union
01.2005 - 01.2008
  • Perform daily bank transactions for customers
  • Balance cash drawer
  • Maintain strict confidentiality toward member accounts
  • Attention to detail with strong mathematical skill

Education

Pre-Medicine - Biology

East Tennessee State University
Johnson City, TN

Nursing - Biology

Roane State Community College
Oak Ridge
05.2010

High School Diploma - undefined

Coalfield High School
Coalfield, TN
05.2006

Skills

  • Perform physically demanding tasks over extended periods without compromising quality or safety
  • Ability to adjust to changing work environments and schedules, effectively handling a variety of tasks as needed
  • Comfortable working in various positions, including bending, kneeling, and crouching, to access tight spaces and complete debris removal, installations and repairs
  • Worked effectively in team settings, coordinating with colleagues to complete tasks
  • Excellent communication skills in both verbal and written

Timeline

Cleaning Supervisor-Production Team Lead

PuroClean
08.2020 - Current

Assistant Manager

Rocky Top Markets Exxon
01.2019 - 01.2020

Home Health Aide

Applewood Apartments
01.2010 - 01.2014

Assistant Manager

Applewood Apartments
01.2005 - 01.2010

Bank Teller

Enrichment Federal Credit Union
01.2005 - 01.2008

High School Diploma - undefined

Coalfield High School

Pre-Medicine - Biology

East Tennessee State University

Nursing - Biology

Roane State Community College

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Brittany Sandlin