Brittany Santiango Bautista
Lexington,Kentucky
Summary
My background Includes Customer Service , Insurance , Retail , Sales and just a little bit of everything! I am a quick learner , and I am up to learn anything. Even though I have my strongest skills here I am always uo for a challenge and constantly chasing growth at every corner.
Overview
5
5
years of professional experience
Work History
Transfer Agent
Digital Marketing Media
Lexington, KY
10.2021 - 06.2022
- Cold Calling
- Insurance
- Medicare
- Final Expense
- Transferring leads to Licensed Agents , to close a sale.
- Sales
- Metrics
- Slack
- Microsoft
- ZOOM
- Remote
- Teamwork
- CRM
Business Development Representative
CIENCE
Lexington, KY
08.2020 - 09.2021
- B2B company
- Appointment Setting
- Sales
- Leads
- Cold call prospects daily
- Microsoft Excell
- Microsoft
- Microsoft Slides
- Lead Generation
- ZOOM
- CRM
Patient Service Representative
Conduent/Humana
Lexington, Kentucky
06.2018 - 09.2020
- Refilling Medication For the Patient via the Mail Order System
- Send out DMR ( Direct Member Reimbursement forms if needed.
- Verify Benefits for the patient
- Send out PA ( Prior Authorization) forms as needed.
- Verify estimated copay for the patient
- Work with local pharmacy's as needed.
- Transfer to correct department as needed.
- CRM
- E POST
- ARGUS
- Microsoft
Was Promoted once while being with the company, and used to help new hires get settled and answer question they had.
Cashier /Stocker Associate
Family Dollar
Lexington, KY
01.2015 - 07.2015
- Cash Register
- Balance Drawer
- Stock Merchandise
- Closer
- Customer Service
Warehouse Team Member
Salvation Army Family Store
Lexington, Kentucky
01.2014 - 01.2015
- Duties included (unbagging, sorting, and hanging clothes
- Fast-paced
- Time- limited working with deadlines.
Education
High School Diploma -
Lafayette High School
Kentucky 07.2008
Skills
- Cash register
- Computer skills
- Windows
- CRMs
- Pharmacy
- Insurance
- Typing
- Customer Service
- Pharmacy Claims
- SLACK communication software
- ZOOM
- Team work
- Metrics
- Excel
- Prior Authorizations
Languages
Spanish
Elementary
Timeline
Transfer Agent
Digital Marketing Media
10.2021 - 06.2022
Business Development Representative
CIENCE
08.2020 - 09.2021
Patient Service Representative
Conduent/Humana
06.2018 - 09.2020
Cashier /Stocker Associate
Family Dollar
01.2015 - 07.2015
Warehouse Team Member
Salvation Army Family Store
01.2014 - 01.2015
High School Diploma -
Lafayette High School
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