Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Santos

Houston ,TX

Summary

Dynamic educator with a proven track record at Thomas Hancock Elementary, adept at fostering a safe, positive learning environment. Skilled in parent-teacher communication and project-based learning, effectively implemented differentiated instruction, enhancing student engagement and academic growth. Committed to continuous improvement through collaboration and professional development.


Overview

14
14
years of professional experience

Work History

4th Grade Teacher

Thomas Hancock Elementary
08.2022 - Current
  • Collaborated with fellow teachers to design interdisciplinary lesson plans, reinforcing key concepts across subjects.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Managed classroom behavior effectively, establishing clear expectations and consequences while fostering a respectful learning environment.
  • Implemented differentiated instruction strategies, addressing the unique needs of each student in the classroom.
  • Utilized assessment data to inform instructional decisions, tailoring lesson plans to target areas needing improvement.
  • Assessed student progress regularly, providing constructive feedback and adjusting instructional approaches as needed.
  • Participated in professional development opportunities, staying current on best practices in education and innovative teaching techniques.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.

Senior Administrative Assistant (Temporary)

San Jacinto College
05.2022 - 07.2022
  • Kept office operations running smoothly by providing effective leadership and administrative skills.
  • Supported executive leadership through calendar management, travel coordination, correspondence drafting, meeting preparation, among other tasks.
  • Served as a key point of contact between management and employees, addressing concerns promptly and professionally.
  • Assistant Human Resource Director with materials for professional development presentations.
  • Transcribed exit interviews into manuals.

Receptionist (Temporary)

Houston Baptist University
03.2021 - 07.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled assignments independently with good judgement and critical thinking skills.

Administrative Assistant

First Christian School
06.2016 - 02.2021
  • Offered office-wide childcare management software support and training, including troubleshooting issues and optimizing usage
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Developed and updated spreadsheets and databases to track monthly tuition accounts
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Arranged rapid office equipment repair and maintenance with vendors
  • Created PowerPoint presentations for business development purposes
  • Offered departmental administrative support
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth
  • Coached new employees on administrative procedures, company policies and performance standards
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors

Assistant Preschool Teacher

First Christian School
06.2011 - 06.2016
  • Promoted sensory development by providing access to different textures
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance
  • Educated students in foundational concepts such as shapes, numbers and letters

Education

Bachelor of Science - Economics

University of Houston
Houston, TX
05.2019

Skills

  • Parent-Teacher Communication
  • Growth Mindset
  • Project-based learning
  • Collaborative learning
  • Safe, Positive Learning Environment

Timeline

4th Grade Teacher

Thomas Hancock Elementary
08.2022 - Current

Senior Administrative Assistant (Temporary)

San Jacinto College
05.2022 - 07.2022

Receptionist (Temporary)

Houston Baptist University
03.2021 - 07.2021

Administrative Assistant

First Christian School
06.2016 - 02.2021

Assistant Preschool Teacher

First Christian School
06.2011 - 06.2016

Bachelor of Science - Economics

University of Houston
Brittany Santos