Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Saunders

Runnemede,NJ

Summary

Earnest Life Skills Trainer with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Life Skills Trainer (Brain Injury)

NueroRestorative
02.2023 - Current
  • Employs individual program plans to promote the reacquisition of daily living skills.
  • Utilizes behavioral analysis and personal intervention plans to assist program participants in meeting their individualized behavior goals.
  • Establishes and maintains mutually reinforcing relationships with participants , families , program staff , and rehabilitation professionals.
  • Responsible for proper Medication Administration and support/advocacy of medical needs during Dr. Appointments.

Loan Review Specialist (Mortgage)

Freedom Mortgage Corporation
03.2021 - 05.2022
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Obtained copies of applicants' income documents and reviewed paperwork to determine feasibility of granting loans.
  • Analyzed applicants/borrowers documents per FHA/VA guidelines to ensure they meet regulation for loan processing.
  • Contacted borrowers (Inbound , Outbound , Email) to retrieve missing documents for applicant files.
  • Maintained standing relationship and rapport with applicants , borrowers , loan officers , and sales team for efficiency in documentation collection and review.

Benefits Specialist

Conduent
08.2019 - 02.2021
  • Conducted annual open enrollment sessions to ensure employees were well-informed about their options and plan changes.
  • Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
  • Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Analyzed and reported on employee benefits data to identify trends and develop strategies for improvement.

Day Support Counselor

Quality Management Associates
04.2017 - 08.2019
  • Enhanced client well-being by implementing individualized support plans and providing personalized care.
  • Facilitated social integration for clients by organizing group activities and outings within the community.
  • Strengthened client skill sets through targeted interventions based on assessment findings.

Paraprofessional/Job Coach

Bancroft Neurohealth
06.2014 - 03.2017
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Provided direct support of vocationally related instruction for transition students.
  • Completed daily workplace progress reports . Reinforced appropriate work behaviors and personal skills.

Education

Camden County College
Camden, NJ

Skills

  • Social Behaviors
  • Case Note Documentation
  • Problem-solving skills
  • Client documentation
  • Goal Setting
  • Career Planning
  • Attention to Detail
  • Client Needs Assessments
  • Proficient in Microsoft
  • Benefits Explanation
  • Benefits Administration
  • Verbal and written communication

Certification

  • CPR and BLS Certification
  • First Aid Certification
  • CPI (Crisis Prevention Intervention) Certification

Timeline

Life Skills Trainer (Brain Injury)

NueroRestorative
02.2023 - Current

Loan Review Specialist (Mortgage)

Freedom Mortgage Corporation
03.2021 - 05.2022

Benefits Specialist

Conduent
08.2019 - 02.2021

Day Support Counselor

Quality Management Associates
04.2017 - 08.2019

Paraprofessional/Job Coach

Bancroft Neurohealth
06.2014 - 03.2017

Camden County College

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Brittany Saunders