Brittany Saunders
Baltimore,MD
Summary
Recent graduate with foundational knowledge in dance,theatre,childcare and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
10
10
years of professional experience
Work History
Housekeeping Room Attendant
Hadja
05.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Hard Rock Cafe Host
Jonny
04.2022 - 05.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Everyman Theatre House Manager
Jordan
10.2022 - 04.2023
- Improved box office efficiency by streamlining ticketing processes and implementing user-friendly software.
- Enhanced patron loyalty through personalized outreach efforts tailored towards specific demographics based on previous attendance patterns.
- Addressed customer concerns promptly, resulting in high satisfaction ratings from patrons attending events.
- Led a team of box office employees by providing clear expectations, feedback, and support for professional growth.
Upward Bound Counselor
Brown
05.2022 - 06.2022
- Mentored students during summer programs, promoting a positive learning environment outside of the traditional school year.
- Monitored participant attendance and performance, intervening as necessary to prevent dropout or disengagement from the program.
- Enhanced student development by providing comprehensive academic and personal counseling services.
- Managed program budget effectively, ensuring sufficient allocation of funds toward essential resources and activities.
Cary Beth Cryor Gallery
Hyatte
05.2022 - 05.2022
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Cheescake Factory Host
Dave
04.2020 - 08.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
BWI Airport
James
01.2019 - 04.2019
- Implemented cost-saving measures, resulting in reduced operational expenses without compromising on service quality.
- Improved customer satisfaction levels through regular training and performance evaluation of airport staff.
- Developed employee schedules that optimized staffing levels during peak travel periods, reducing passenger wait times significantly.
- Reduced instances of lost baggage claims through meticulous tracking mechanisms and continuous improvement processes.
Learning Matters Day Care Center
Mia
08.2016 - 12.2016
- Introduced new teaching methods such as project-based learning, resulting in increased student engagement and motivation.
- Increased student collaboration by developing group projects and team-building activities.
- Contributed to ongoing professional development by attending workshops and conferences related to early childhood education trends and research findings.
- Organized field trips to enhance the learning experience, connecting classroom lessons to real-world examples.
Burger King
Luke
04.2015 - 01.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Theatre
Coppin State University
Baltimore, MD05-2023
Bachelor of Arts - Dance
Coppin State University
Baltimore, MD05-2020
Associate of Science - Childcare
Baltimore City Community College
Baltimore, MD05-2016
High School Diploma -
Fredrick Douglass High School
Baltimore, MD06-2011
Skills
- Strong Acting Abilities
- Ensemble work
- Audition preparation
- Stage presence
- Creativity and Originality
- Body Coordination
- Improvisation Techniques
- Strong leadership
- Customer Service
- Training and mentoring
- Complex Problem-Solving
- Classroom support
- Mentoring students
- Early Childhood Education
Languages
English
Full Professional
Interests
- Dance
- Music
- Reading
- theatre
- video games
- shopping
Timeline
Housekeeping Room Attendant
Hadja
05.2024 - Current
Everyman Theatre House Manager
Jordan
10.2022 - 04.2023
Upward Bound Counselor
Brown
05.2022 - 06.2022
Cary Beth Cryor Gallery
Hyatte
05.2022 - 05.2022
Hard Rock Cafe Host
Jonny
04.2022 - 05.2024
Cheescake Factory Host
Dave
04.2020 - 08.2020
BWI Airport
James
01.2019 - 04.2019
Learning Matters Day Care Center
Mia
08.2016 - 12.2016
Burger King
Luke
04.2015 - 01.2016
Bachelor of Science - Theatre
Coppin State University
Bachelor of Arts - Dance
Coppin State University
Associate of Science - Childcare
Baltimore City Community College
High School Diploma -
Fredrick Douglass High School
Similar Profiles
Neilon BaptisteNeilon Baptiste
Electrical Contractor at American Lighting and SignalizationElectrical Contractor at American Lighting and Signalization
Aaron BlankenshipAaron Blankenship
8th Grade Social Studies Teacher at Baltimore City Schools8th Grade Social Studies Teacher at Baltimore City Schools
Shanell ConwayShanell Conway
Supervisor of Delivery and Customer Service at United States Post OfficeSupervisor of Delivery and Customer Service at United States Post Office
Anquinette VinsonAnquinette Vinson
Community Health Worker at University of Maryland Faculty PhysiciansCommunity Health Worker at University of Maryland Faculty Physicians
Edna Escalera QuinonesEdna Escalera Quinones
Housekeeping Room Attendant/Housekeeping Trainer at The Service CompaniesHousekeeping Room Attendant/Housekeeping Trainer at The Service Companies