Brittany Savell
Carthage,MS
Summary
Dynamic and detail-oriented professional with extensive experience as a Doctor's Office Assistant at Madden Medical Clinic. Proven expertise in patient scheduling and electronic health records management, enhancing operational efficiency. Strong communication skills and a commitment to process improvement have consistently elevated patient satisfaction and streamlined office workflows.
Versatile [Job Title] possessing first-rate communication skills and personable demeanor demonstrated across [Number] years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
13
13
years of professional experience
Work History
Doctor's Office Assistant
Madden Medical Clinic
03.2019 - Current
- Coordinated patient scheduling, ensuring timely appointments and efficient office workflow.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Assisted healthcare providers with clinical tasks, enhancing patient care and operational efficiency.
- Facilitated communication between patients and medical staff, improving service delivery and satisfaction.
- Trained new administrative staff on office protocols and software systems, fostering a collaborative environment.
- Oversaw inventory management of medical supplies, ensuring adequate stock levels for seamless operations.
- Contributed to a positive workplace environment through effective communication and team collaboration.
- Collaborated closely with physicians to ensure accurate prescription refills were processed promptly, resulting in satisfied patients and timely medication administration.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Prepared and processed patient referrals and transfer requests.
- Assisted with medical coding and billing tasks.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Cashier
Wheel in
06.2012 - 01.2020
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experiences.
- Maintained clean and organized checkout area, promoting a welcoming environment for customers.
- Assisted with inventory management by restocking shelves and ensuring product availability for customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Dialysis Technician
Fresenius Dialysis
01.2016 - 02.2019
- Operated dialysis machines to administer treatments while monitoring patient vitals.
- Assisted in the preparation and cleaning of dialysis equipment to ensure compliance with safety standards.
- Educated patients on treatment processes, fostering understanding and adherence to care plans.
- Collaborated with healthcare teams to develop individualized treatment protocols for patients.
- Implemented process improvements that increased efficiency in treatment delivery and patient satisfaction.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
- Strengthened patient relationships, consistently providing compassionate and empathetic care.
- Utilized medical software to document and track patient progress.
Education
High School Diploma -
Sebastopol Attendence Center
Sebastopol, MS05-2012
Skills
- Patient scheduling
- Electronic health records
- Clinical assistance
- Inventory management
- Communication skills
- Team collaboration
- Process improvement
- Software documentation
- Multitasking and organization
- Computer skills
- HIPAA compliance
- Flexible schedule
- Electronic charting
- Data entry
- Medical terminology
- Medical office software
- OSHA compliance
Timeline
Doctor's Office Assistant
Madden Medical Clinic
03.2019 - Current
Dialysis Technician
Fresenius Dialysis
01.2016 - 02.2019
Cashier
Wheel in
06.2012 - 01.2020
High School Diploma -
Sebastopol Attendence Center