Brittany Scarbrough
Daleville
Summary
Special education paraprofessional who is currently in school seeking my Gen-Ed/Special education dual Teaching Lincense, with proven ability to assist in creating inclusive learning environments. Background includes implementing tailored teaching strategies and supporting student development. Recognized for effective collaboration and adaptability, ensuring smooth classroom operations and positive student outcomes. Experienced with providing instructional support to students with special needs. Utilizes effective communication and collaborative skills to foster supportive learning environment. Knowledge of behavior management techniques and individualized education plans. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Patient Access Specialist
Southeast health circle east, aid
03.2022 - 09.2024
- Check in patients, check insurances, transcribe and decipher referrals and doctors notes, help patients with any questions regarding appointments, referrals, insurance ect
- Take payments, help therapist in the back with anything needed
- Constantly multitasking with two separate screens and phones and multiple different computer systems
- Nurses
- Assisted patients with navigating healthcare systems, improving overall patient experience and satisfaction.
- Collaborated with clinical teams to ensure seamless patient transitions through various care departments.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Collaborated with clinical staff to ensure seamless coordination of care for patients.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and validated patient demographics and insurance information.
Hartford HealthCare
11.2021 - 02.2022
- Change residents, bathe them, feed, take care of their needs, etc
Salesperson
ENTERPRISE CHEVROLET
12.2020 - 10.2021
- Complete credit applications, product knowledge, follow leads, make outbound sales calls, answer phone
Lead Teller
Wells Fargo
10.2017 - 07.2020
- Deposit, withdrawal money
- Cash checks
- Print balances
- Help customers succeed financially
- Develop report with customers
- Help lead team mates with building an amazing team
- Consistently making sure the branch is running correctly and smoothly as possible on the teller side
- Helping with anything needed
- Train all tellers
- Order money
- Make schedules
- Order supplies
- Multitask between computer, phone, customers and tellers.
Special Education Paraprofessional
Daleville city schools
Daleville, AL
09.2024 - Current
- Supported classroom teachers in implementing individualized education plans (IEPs) for diverse learners.
- Assisted students with disabilities in daily tasks, promoting independence and self-advocacy.
- Collaborated with educators to adapt instructional materials for varied learning needs.
- Monitored student progress and behavior, providing feedback to enhance engagement and learning outcomes.
- Implemented behavior management strategies to create a positive classroom environment.
- Facilitated communication between students, teachers, and parents regarding academic and social development.
- Participated in team meetings to discuss student progress and develop support strategies collaboratively.
- Trained new paraprofessionals on best practices for supporting students with special needs.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Waitress/Manager
Bentons - Opp
02.2014 - 10.2017
- Customer skills ⦁ Count money/close out register ⦁ Answer the phone calls ⦁ Assure the business is running smoothly and employees are doing the correct job ⦁ Train new employees ⦁ De-Escalate any issues employees have with customers
- Accomplishments
- Able to help re organize, help get employees on track and stay that way, help business stay on track and keep cleanliness up
Phone Agent
Sitel
03.2010 - 01.2011
- Took phone calls to help customers with questions about their bill ⦁ Troubleshooting ⦁ Used a computer all day assisting customers with billing issues as well as product issues ⦁ Walked the floor and helped other agents with issues ⦁ Helped customers set up new products ⦁ Went through billing statements to help customers better understand them
Education
Opp High School
Associate of Science - Special Education Teacher
Grand Canyon University
Phoenix, AZ 08.2025 - Current
Skills
- IEP compliance
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Progress monitoring
- Verbal and written communication
- Teaching and instruction
- Lesson plan implementation
- Behavioral plan management
- Nonverbal communication
- Life skills development
- Autism and spectrum disorders
- Special needs
- Feeding assistance
- Physical disabilities support
- Emotional regulation
- Visual schedules
- Parental interaction
- Skills strategies
- Reading instruction
- Social and group settings
- Sensory integration
- Classroom management strategies
- Data collection
- IEP goals
- Scheduling appointments
- Filing systems
- Typing speed
- Database maintenance
- Data entry
- Medical terminology
- Staff management
- Complex Problem-solving
- Documentation and reporting
- Branch operations
- Team leadership
- Staff training and development
- Cash handling expertise
- Teller support
- Time management proficiency
- Stress management techniques
- Positive attitude
- Punctual and reliable
- Goal oriented
- Trustworthy and honest
- Coaching and mentoring
- Customer relationship management
- Staff training
- 70 wpm typing speed
- Cash shipment balancing
- Vault balancing
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Dressing assistance
- End-of-life care
- Patient transfers
- Clinical documentation
- Medication administration
- Wound care
- Problem-solving
- Multitasking and organization
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Physical stamina
- Health monitoring
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Associate of Science - Special Education Teacher
Grand Canyon University
08.2025 - Current
Special Education Paraprofessional
Daleville city schools
09.2024 - Current
Patient Access Specialist
Southeast health circle east, aid
03.2022 - 09.2024
Hartford HealthCare
11.2021 - 02.2022
Salesperson
ENTERPRISE CHEVROLET
12.2020 - 10.2021
Lead Teller
Wells Fargo
10.2017 - 07.2020
Waitress/Manager
Bentons - Opp
02.2014 - 10.2017
Phone Agent
Sitel
03.2010 - 01.2011
Opp High School