Accomplished educator and practice manager with expertise in curriculum development and problem-solving. At Samuel E. Steinmetz, M.D., enhanced office efficiency and patient satisfaction. Skilled in lesson planning and differentiated instruction, fostering student-centered learning. Proven ability to integrate technology and manage operations, achieving a 20% improvement in workflow efficiency.
Overview
2026
2026
years of professional experience
Work History
Homeschool Teacher
Homeschooling
09.2017 - Current
Developed individualized lesson plans aligned with educational standards and student interests.
Implemented diverse teaching methods to accommodate varying learning styles and enhance engagement.
Conducted ongoing assessments to monitor student progress and adjust instruction as needed.
Organized enrichment activities that promoted critical thinking and creativity among students.
Evaluated educational resources and tools, integrating technology to facilitate interactive learning experiences.
Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
Researched and chose appropriate curriculum to meet children's abilities and grade levels.
Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
Fostered a positive learning environment, promoting open communication and active participation among students.
Practice Manager
Samuel E. Steinmetz, M.D.
10.2012 - 01.2014
Assisted in managing daily operations and workflow within practice.
Maintained accurate patient records using electronic health record systems.
Coordinated communication between clinical staff and patients for improved services.
Contributed to training sessions for new administrative staff members.
Helped implement office procedures to enhance efficiency and organization.
Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Ordered all office supplies and kept check on inventory levels.
Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
Oversaw accounting, budgeting, and financial reporting.
Supervised team of seven office personnel.
Front Office Medical Assistant
Samuel E. Steinmetz, M.D.
08.2005 - 10.2012
Managed patient check-in and scheduling to ensure efficient office flow.
Assisted healthcare providers with patient examinations and documentation tasks.
Handled medical records and maintained confidentiality in compliance with HIPAA regulations.
Coordinated patient communications, addressing inquiries and providing support as needed.
Processed insurance claims and verified coverage for smooth billing operations.
Monitored appointment schedules to optimize provider time and reduce wait times.
Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
Assisted in training new front office staff members, ensuring consistent quality of service delivery across the team.
Maintained inventory of office supplies, reducing operational costs through diligent tracking and reordering processes.
Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
Posted payments and charges to patient accounts and participated in billing processes.
Assessed calls and inquiries to prioritize services based on medical emergencies.
Improved patient satisfaction by promptly addressing inquiries and concerns both in-person and over the phone.
Data Entry Clerk
Nexus Recovery Center
2004 - 2005
Maintained accurate data entry across multiple databases to ensure information reliability.
Streamlined data processing workflows, enhancing overall efficiency and reducing turnaround times..
Conducted regular audits of entered data to identify errors and implement corrective actions promptly.
Implemented quality control measures that improved data integrity and minimized inaccuracies in reports.
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Organized, sorted, and checked input data against original documents.
Collaborated with cross-functional teams to resolve data discrepancies and improve reporting accuracy.
Education
Bachelor of Arts - Education
Western Governors University
Salt Lake City, UT
03-2023
Skills
Lesson planning
Online teaching tools
Group and individual instruction
Special education support
Differentiated instruction
Child development
Student-centered learning
Problem-solving
Documentation and reporting
Curriculum development
Teaching strategies
Accomplishments
Recognized by customers and physician for expedient and effective service.
Responded to over 100 customer inquiries each day.
Positioned as key team member to transfer thousands of patient records from hard copy into new digital database.
Maintained an average typing speed of 80 WPM on all assignments.