Elizabeth Lowry
Old Orchard Beach,ME
Summary
Dynamic and reliable professional with a proven track record at Federal Jacks, adept at handling high-volume environments with exceptional multitasking and communication skills. Cultivated loyal clientele through engaging service and leadership, significantly improving team efficiency. Expert in point of sale systems and fostering positive customer experiences.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
3
3
years of professional experience
Work History
Bartender
Cow Bell
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Wait Staff Member
Run of The Mill
04.2024 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrates excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
Bar Tender
Federal Jacks
09.2021 - 01.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Education
High School Diploma -
Thornton Academy
Saco, ME06-2005
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Point of sale systems
Timeline
Bartender
Cow Bell
04.2024 - Current
Wait Staff Member
Run of The Mill
04.2024 - Current
Bar Tender
Federal Jacks
09.2021 - 01.2024
High School Diploma -
Thornton Academy
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