Brittany Scholl
Campbellsville,KY
Summary
Versatile and empathetic professional with extensive experience in caregiving and banking sectors, notably with Phoenix Way LLC and United Citizens Bank of Southern Kentucky. Demonstrated achievements in promoting independence and managing high-volume transactions. Skilled in CPR and problem-solving, showcasing a blend of professionalism, ethics, and teamwork.
Overview
8
8
years of professional experience
Work History
Family Home Provider
Phoenix Way LLC
08.2023 - Current
- Established consistent routines that promoted independence and responsibility among adults.
- Successfully transitioned adults from one activity to another with minimal disruptions in flow.
- Provided emergency care when necessary, administering first aid and contacting appropriate medical professionals if needed.
- Promoted healthy habits by preparing nutritious meals and teaching the importance of physical activity.
- Managed daily schedules for multiple adults, ensuring timely completion of tasks and routines.
- Provided a safe and nurturing environment, addressing individual needs of each adult in the family home setting.
- Maintained accurate records of each adults achievements and areas needing improvement.
Head Bank Teller
Bank Of Columbia
08.2022 - 05.2023
- Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
- Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
- Attended weekly team meetings focused on continuous improvement initiatives throughout the branch operations.
- Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.
- Developed strong relationships with customers, promoting bank products and services tailored to individual needs.
- Balanced ATM machines daily as part of routine maintenance tasks, ensuring optimal functioning and reliability for customers'' use.
Personal Caregiver
Active Home Care
09.2020 - 10.2022
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients in maintaining independence through consistent support and encouragement.
Bank Teller
United Citizens Bank of Southern Kentucky
12.2016 - 09.2020
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Counted and packaged currency and coins.
Education
High School Diploma -
Adair County High School
Columbia, KY05-2011
Skills
- Patience and empathy
- Professionalism and ethics
- Health and safety
- Social skills promotion
- CPR training
- Special needs experience
- Friendly and respectful
- Teamwork
- Time management
- Problem-solving abilities
- Punctual and reliable
Timeline
Family Home Provider
Phoenix Way LLC
08.2023 - Current
Head Bank Teller
Bank Of Columbia
08.2022 - 05.2023
Personal Caregiver
Active Home Care
09.2020 - 10.2022
Bank Teller
United Citizens Bank of Southern Kentucky
12.2016 - 09.2020
High School Diploma -
Adair County High School
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