Im a experienced manager known for maintaining high productivity. I have great team leadership with awesome communication skills. I have excellent work ethic. Professional mindset with a approachable personality.
Overview
10
10
years of professional experience
Work History
Crew Trainer
McDonald's
Jacksonville, FL
06.2024 - Current
Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
Monitored performance of crew members in the field, providing feedback and guidance when needed.
Provided ongoing coaching and mentoring to crew members to increase productivity levels.
Asisstant Manager
Dollar General
Green Cove Springs, FL
01.2024 - Current
Conducted regular performance reviews for employees to identify areas of improvement.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Managed inventory coming in and going out.
Assigned work and monitored performance of project personnel.
Recruited and trained new employees to meet job requirements.
Managed scheduling.
Vendors
Wait Staff Member
capios
Middleburg, FL
10.2020 - 04.2022
Greeted and welcomed customers, providing them with menus.
Ensured that all orders were taken correctly and in a timely manner.
Checked back with customers during meals to ensure satisfaction with food and service.
Delivered food items to customers at their tables in a friendly, courteous manner.
Took beverage orders from patrons and served drinks promptly.
Followed all safety procedures when handling hot plates or sharp objects.
Managed multiple tasks simultaneously while remaining organized under pressure.
Wait Staff Member
Huddle House
Middleburg, Flo
02.2018 - 10.2020
Handled special customer requests for separate checks and menu substitutions.
Calculated accurate bill amounts and processed cash and credit card payments.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Served food and beverages to patrons and immediately remedied issues with orders.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Asisstant Manager
7-11 Convenience Store
Orange Park, FL
09.2014 - 01.2018
Created reports on sales trends, inventory levels, and financial data.
Maintained up-to-date knowledge of company products and services.
Monitored employee attendance records, timekeeping, and payroll information.
Implemented quality control measures to uphold company standards.