Brittany Seguin
Punta Gorda,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Hopebridge Autism Therapy Center
11.2024 - Current
- Used EMR Systems to document patient information, progress notes, and treatment plans.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Worked as part of collaborative team to address changing needs of children and families.
- Treated clients and families with respect and dignity.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Health Services Coordinator
Wellway Health Club
02.2024 - 11.2024
- Promoted a positive work environment by fostering open communication and teamwork among colleagues
- Created comprehensive reports for management detailing program successes, challenges, and recommendations for improvement
- Improved patient satisfaction by effectively coordinating healthcare services and appointments
- Implemented efficient scheduling systems to optimize patient appointment availability and staff workload balance
- Assisted with regulatory issues such as compliance
- Streamlined communication between departments for enhanced care coordination and patient outcomes
- Conducted regular follow-up calls to ensure continuity of care after patients received treatment or completed required procedures
Medical Receptionist
New Tampa Interventional Pain And Sports Medicine
10.2023 - 12.2023
- Educated family members and caregivers on patient care instructions
- Providing documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Performed medical records management, including filing, organizing and scanning documents
- Verified patient insurance coverage and collected required co-payments
Medical Receptionist
Precision Surgery Center
01.2023 - 09.2023
- Adhered to strict HIPAA guidelines to protect patient privacy
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Completed administrative patient intakes with case histories, insurance information and mandated forms
- Obtained client medical history, medication information, symptoms, and allergies
- Helped patients complete necessary medical forms and documentation
Physical Therapist Technician/ Clinical Manager
Healthquest Physical Therapy
06.2016 - 07.2019
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Inventoried supplies and ordered more for office and patient rooms.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Educated patients and families on exercises and proper body mechanics.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Communicated with physicians to provide updates on patient care.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Manchester, NH05-2024
High School Diploma -
Utica High School
Utica, MI06-2014
Skills
- Treatment implementation
- Group instruction
- Data collection and analysis
- Transition planning
- Client engagement
- HIPAA
- Operations management
- Medical office administration
- Billing support
- Documentation
Certification
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
- First Aid Certification - American Red Cross or St John Ambulance.
Languages
English
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
11.2024 - Current
Health Services Coordinator
Wellway Health Club
02.2024 - 11.2024
Medical Receptionist
New Tampa Interventional Pain And Sports Medicine
10.2023 - 12.2023
Medical Receptionist
Precision Surgery Center
01.2023 - 09.2023
Physical Therapist Technician/ Clinical Manager
Healthquest Physical Therapy
06.2016 - 07.2019
Bachelor of Science - Psychology
Southern New Hampshire University
High School Diploma -
Utica High School
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