Brittany Seitz
Canton,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
CEO
Mama Needs Coffee US
Canton, OH
01.2022 - Current
- Managed all aspects of business from product creation, ownership and operational management.
- Accurately shipped and recorded package information into database systems for internal records, as well as the clients.
- Established strong rapport with clients by understanding their needs and delivering customized solutions.
- Utilized inventive concepts to design brand logo and brand website.
- Edited existing webpages for grammar, punctuation, clarity, accuracy, style consistency and SEO optimization.
- Implemented, and maintain fraud detection tools and procedures.
- Managed retail space including restocking shelves with product inventory when needed.
Appeals Specialist
Quadax
Middleburg Heights, OH
08.2015 - 06.2019
- Assisted patients with registration, insurance verification, and insurance coverage/denials.
- Analyzed patient accounts for accuracy and completeness prior to submitting claims to insurance companies.
- Complied with all applicable laws and regulations including HIPAA guidelines related to healthcare privacy practices.
- Developed written appeals, including detailed explanation of rationale for appealing claim denials.
Patient Account Representative
Cleveland Clinic
Cleveland, OH
11.2009 - 08.2015
- Served as primary advocate for patients to assist in the resolve of claim issues, denials and concerns.
- Updated payment and personal information in patient database to maintain accurate records.
- Responded to insurance claim denials by conducting appeals on patient behalf with the submission of appeal documents.
- Performed detailed reviews of patient financial records ensuring all documents are properly filed according to established procedures.
- Performed computer data entry and retrieval to keep track of patient information.
Optometry Receptionist
Mahan Eye Care
Parma, OH
06.2006 - 07.2007
- Scheduled appointments for patients, greeting them upon arrival and checking out after visit completion.
- Performed comprehensive eye exams, including testing visual acuity and depth perception, using specialized equipment.
- Processed payments from customers for services rendered or products purchased.
Associate
PatCatan's
Parma, OH
06.2005 - 01.2007
- Greeted customers and provided exceptional customer service.\
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
Education
Medical Billing Certificate - Medical Billing
Sanford Brown
Middleburg Heights, Oh10-2009
High School Diploma -
Parma Senior High School
Parma06-2006
Skills
- Data Entry
- Sales assistance
- Customer Service
- Time Management
- Record and File Management
- Strategy Development
- Attention to Detail
- Organizational Skills
- Leadership
- Verbal Communication
- Clerical Support
- Troubleshooting
- Friendly, Positive Attitude
- Flexible and Adaptable
- Calm Under Pressure
- Dependable and Responsible
- Critical Thinking
- Conflict Resolution
Timeline
CEO
Mama Needs Coffee US
01.2022 - Current
Appeals Specialist
Quadax
08.2015 - 06.2019
Patient Account Representative
Cleveland Clinic
11.2009 - 08.2015
Optometry Receptionist
Mahan Eye Care
06.2006 - 07.2007
Associate
PatCatan's
06.2005 - 01.2007
Medical Billing Certificate - Medical Billing
Sanford Brown
High School Diploma -
Parma Senior High School
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