Overview
Work History
Education
Skills
Timeline
Generic

Brittany Seiy

Coldwater,MI

Overview

7
7
years of professional experience

Work History

Community Manager

FR Communities
11.2023 - Current
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitor and track payments and expenses, providing timely and accurate financial reports.
  • Work with maintenance staff to complete timely repairs and enhancements.
  • Conducts regular inspections to identify needed improvements and maintain highest standards.
  • Maintains knowledge on lease and renewal rates to advocate for appropriate changes.
  • Conducts regular inspections of both interior and exterior of properties for damage.
  • Establishes strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
  • Works closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Develops annual operating budgets and forecasts, as well as sales and marketing plans.
  • Addresses and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Creates policies and procedures for successful community management.
  • Monitor's community activities and maintains compliance with relevant laws, regulations and codes.
  • Resolves problems, improves operations and provides exceptional service.
  • Continuously assesses community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Manages time efficiently in order to complete all tasks within deadlines.

Credit Analyst

ARM Management
08.2022 - 08.2023
  • Streamlined the loan approval process for faster results by implementing an efficient credit scoring system.
  • Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
  • Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.
  • Performed credit reviews on corporations to assess financial conditions.
  • Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
  • Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.
  • Participated in loan committee meetings to provide input on lending processes.
  • Assessed credit risk and analyzed financial statements.
  • Reduced delinquency rates with proactive monitoring of clients'' credit performance and timely communication.
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Worked well in a team setting, providing support and guidance.

Mortgage Loan Officer Assistant

KeyBank
06.2020 - 08.2022
  • Provided professional advice on loan applications by interviewing applicants, reviewing applications and verifying information gathered.
  • Increased client satisfaction by providing exceptional customer service throughout the loan process.
  • Continuously expanded knowledge of various mortgage products and lending guidelines to provide clients with the best possible solutions for their needs.
  • Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Reviewed and validated details of loan applications and closing documentation.
  • Streamlined communication between underwriters and loan officers, resulting in improved turnaround times.
  • Reduced errors in submitted applications by meticulously reviewing documents for completeness and accuracy before submission to underwriting departments.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.

Junior Underwriter

Parkside Lending
05.2019 - 06.2020
  • Built strong relationships with lenders, brokers and clients for constructive communications.
  • Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
  • Ensured accuracy of borrower documentation through rigorous attention to detail during the verification process.
  • Streamlined the loan decision-making process by effectively managing workload and consistently meeting deadlines.
  • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
  • Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on process improvements.
  • Proved successful working within tight deadlines and a fast-paced environment.

Branch Manager

BlueOx Credit Union
06.2017 - 05.2019
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving member issues promptly.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Maintained friendly and professional member interactions.
  • Examined member loan applications for loan approvals and denials.

Education

High School Diploma -

Jonesville High School
Jonesville, MI

Skills

  • Operations Management
  • Daily Operations Management
  • Financial budgeting and reporting
  • Staff Management
  • Customer service-focused
  • Loan Processing
  • Data Entry
  • Critical Thinking
  • Conflict handling

Timeline

Community Manager

FR Communities
11.2023 - Current

Credit Analyst

ARM Management
08.2022 - 08.2023

Mortgage Loan Officer Assistant

KeyBank
06.2020 - 08.2022

Junior Underwriter

Parkside Lending
05.2019 - 06.2020

Branch Manager

BlueOx Credit Union
06.2017 - 05.2019

High School Diploma -

Jonesville High School

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Brittany Seiy